I recently booked the Pan American Hotel for this coming Monday, Sept. 29, 2008 for 3 nights.
Today, I had to cancel our reservations due to the fact that my mom was rushed to the hospital.
I spoke to a woman who had no compassion and refused to give me back my $100. deposit...I even said just give me half of it....said their policy was no refund...
I am totall upset over this...I even asked her to put it towards another time and she refused me....this woman was cold as ice.
I even had our bags partially packed already to go there and stay....but guess what....I will never book this place again....
Policy or no policy, have some compassion.More
- Free Wifi
- Free Parking