There aren't enough superlatives to describe the Port Royal. To give you an idea, our first trip there was 11 years ago when our son was 2. It started with 2 nights and now we're up to 13! The place is immaculate and the staff, well, they make you feel right at home. Starting with the front desk staff, Louise, Susan, Virginia, and all of the other ladies on the staff are so friendly and accommodating. They have watched our son grow up over the years and it's like a reunion every year when we arrive. The evening manager, Rod, and his assistant Scott are so professional and friendly. They go out of their way to make you feel comfortable and always willingly help with restaurant reservations, etc. The overnight manager, Jake, is equally friendly and efficient. I will be posting a separate review of the Royal Grille so I won't take up this space with that. Suffice to say the food is outstanding and the hospitality equals that of the hotel staff; five stars all around. The housekeeping staff is wonderful; they too take an active interest in making us feel a part of their "family". Rita is the housekeeping supervisor; she is just so kind and thoughtful, we look forward to seeing her daily. Think of that favorite grandmother with a sparkling smile and a quick wit and that's Rita! Her entire staff embraces the idea of making you feel comfortable. The pool staff is also wonderful, especially AJ. He keeps the pool clean and the guests entertained, especially the young ones. They also have pool activities for the kids. About the facilities; the place is spotless! Each and every year there are improvements to the various facilities. The newly renovated game room is a showplace! The guest rooms are just fine, and they have invested significantly into upgrading the rooms over the past few years. The large flat screen TV's are a nice touch. If only the DVD of the "Morey Channel" worked this year (LOL)! My son really missed it this year! The balconies with the great views of the ocean are spectacular and the grounds both at and around the Port Royal are just beautiful; the entertainment in the park across the street is great! You are steps from the beach. The beach is well, the best I've seen anywhere in the Northeast! All of our friends and neighbors here in New England can keep Cape Cod; I'll take Wildwood Crest each and every time. A word about the elevator malfunction this year; this is a 40 year old building so it is quite possible these elevators are getting a bit tired. But, and I didn't see many people on Trip Advisor state this; the Port Royal staff provided for an operator for the working elevator to ensure that it was being used efficiently; Louise even called our room on the day of checkout to see if we needed assistance. Talk about taking care of your guests! Folks, stuff happens even in the biggest of hotels. If the worst part of your vacation was having to wait a bit for an elevator, you really don't have much to complain about. Everything else was absolutely perfect! The Port Royal has become our home away from home for two weeks each year; the anticipation grows week by week leading up to our stay. One of the things we like best about the Port Royal is that the clientele tends to be the same each and every year. So there are families that see each other but once a year; we've watched their kids grow as they have our son. It really is like a reunion. Only 49 weeks til we return! Some advice....call well ahead to try to secure your stay. I would bet that about 95% of the people staying there return every year. We have taken to not bragging too much about the Port Royal or Wildwood Crest to our fellow New Englanders; we'd like to keep it as a secret for those who have discovered it! Thanks, Port Royal, Morey's and the entire staff. Can't wait to see you in 2013! R. LaRose and Family
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire and TripOnline SA so you can book your Port Royal Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Port Royal Wildwood Crest
- Port Royal Hotel Wildwood Crest Nj
- Hotel Port Royal