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“VACATION GETAWAY”

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Paradise Oceanfront Resort
Ranked #9 of 68 Hotels in Wildwood Crest
Certificate of Excellence
Reviewed September 24, 2013

My husband and i stayed at the paradise oceanfront for the weekend of the sept 2013 car show had a great ocean front room 202,the rooms were nice,tv needs to be upgraded,older style,king size bed was a little on the hard side,but for 2 nights and a ocean view we didn't mind.we know were we will be staying next year,hopefully the same room.thanks for the great stay.

  • Stayed: September 2013, traveled as a couple
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2  Thank Monica E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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255 - 261 of 378 reviews

Reviewed September 11, 2013 via mobile

We booked for the week of the 4 th of July. The Paradise Oceanfront was exceptionally clean along with courteous room service and staff. They were visibly maintaining around pool and common areas. This is a great family resort as well as a couples getaway. Quiet , quaint and gorgeous view of the ocean. I just booked for Labor Day .

  • Stayed: July 2013
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2  Thank Ruth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

We stayed 3 nights and 4 days in Aug 2013. The rooms was so dirty is was horrible. There was a smell when you walked into the room like mildew and the bathroom had mildew on the ceiling with hair on it. How does hair get on a ceiling? The sink had rust all over it. The rooms had paint all over the doors. The web sight said it was remodeled when? The remote to the TV didn't work .The carpets had spots all over them. The beds we hard as rocks. We all woke up with our backs and arms hurting us and we don't have back problems. We thought for the price we paid we would have gotten a cleaner room. Very unhappy with the hotel. NEVER AGAIN. DONT STAY HERE.

  • Stayed: August 2013, traveled with family
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6  Thank sammy123478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

Stayed August 2013 for 3 days. Location is beachfront, a good 40 minute walk (5 minute drive) to boardwalk. The place was kept clean and focused on a family atmosphere- quiet at night, pool clean, etc. The motel is old and the rooms (we were ground floor) are small, the 'double' beds are not full size but barely big enough for 2 people- if over 6 foot your feet will hang over the end. The condition is tidy and clean but old, in need of modernization. Kitchen was barely equipped, eg not even a sharp knife. Until modernised the rate should be very competitive, especially for the beachfront location.

  • Stayed: August 2013, traveled with family
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1  Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2013

My family and I decided last minute to come to Wildwood Crest, and we came upon Paradise Oceanfront Resort- Might I say, I was pleasantly surprised with the room we had. It was very clean, spacious and the staff are all very friendly. The location is great. We ended up coming back down again 2 weeks later and again had a very pleasant experience at this motel. I would definitely recommend this hotel to anyone with families with young children, they do have a kiddie pool which is nice for us families traveling with toddlers.

  • Stayed: August 2013, traveled with family
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2  Thank blm035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2013

My family and I returned for the fourth year in a row to this hotel, which we loved when Hermes owned it. This year's trip, a late May to early June visit was HORRIBLE. We paid for the room at the end with the direct ocean view and private balcony, but were bait-switched to an interior semi-view, non-private room, even though WE PAID for the better room. After a bunch of nonsense from the front desk, we settled in and found the beds to be HORRIBLE (no bed toppers this time) - so they brought some. We were OKAY (things were not nearly as clean as previous ownership had kept it), and THEN the ELKS rolled in with a rented U-HAUL full of CASES AND CASED of alcohol. They were drunk upon arrival, complained outside of my door about how the WHOLE HOTEL was to be theirs (how dare us other paying customers??), made sexual advances at me followed by rude serenading from the lower BBQ area, which I had to shield my daughter from. The next day, it started to rain, so we went out and bought some games, figuring we could still enjoy our time in the large covered picnic/BBQ area (the lower of the two enormous decks) TO FIND both decks DRAPED WITH HUGE TARPS that obstructed the ocean view, even from my 2nd floor balcony, vending machines blocked with buffet tables, and drunk ELKS yelling profanities from one floor/end of the hotel to the other (like suck my [--]) to each other. The other families around us could not wait to leave and "pitied" us that our vacation was just starting in this atmosphere. I went to the front desk, complained about the drunks, the language and behavior, the blocked views, the inability for anyone other than the ELKS to access the communal balcony and BBQ areas. He told me he would talk with the manager; I said I WANTED to talk to the manager. He assured he would be there in the AM; went down int he AM - big surprise, the manager didn't show up, but he was willing to REIMBURSE US FOR THE NIGHTS WE DECIDED TO SHAVE OFF OF OUR VACATION - HELLO? Thanks for not charging us for the nights we weren't there - mighty professional of you. How about the ruined trip, the chaotic and rude behavior I had to shield my daughter from, the sexual misconduct of the ELKS, the ruined airfare, the wasted vacation time that was already expended in hell. The desk managers couldn't give a rat's [--] if we were having a trip to hell or not. All they cared about was the big check the ELKS was writing. AND the place isn't clean anymore. So, bye-bye - NEVER AGAIN. If you want to rent your hotel out to a bunch of drunk old men, falling all over the place, blaring music and their loud obscenities all across the place at all hours, insulting other guests for even being there during their binge vacation, then have the courtesy of making them buy the whole place out so that people who save and plan for one vacation a year actually get it. LOSERS all of you. I hope your lack of concern bites you where it counts. We refuted the costs with our credit card company, but these losers fought it tooth and nail. It was like trying to vacation and then dealing with the mafia.

  • Stayed: June 2013, traveled with family
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9  Thank mandkstern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bruce hamlin, Owner at Paradise Oceanfront Resort, responded to this reviewResponded August 13, 2013

Our Response to Ms. Horrible / Owner Rude,

As we enter our 4th month of new ownership we realize it takes a bit of time to get all facets of a seasonal motel in perfect condition and we are diligently working on these items every day. Our goal is to be the friendliest. cleanest motel in the Crest.

However stating in writing that an owner is rude among other items you have chosen to "Blog" about are not true as we have never met. I understand the recent ruling from the credit card company agreeing with our stance of not refunding you money for the "incident free" portion of your stay has everything to do with you posting a negative letter some 60+ days later .

The first week of June 2013, you arrived with your mother and child and were in checked in to a 1 Bedroom Suite with Ocean Views as advertised. Once the Elks Convention (a city wide convention) began to check in on Wednesday and you came to the front desk to inform us that you and your family were unhappy due to the partying of the Elks we immediately agreed with you and apologized for our "rookie" mistake of booking a family along with the Elks group, something we will never be guilty of again. We absolutely made a mistake and our manager offered to relocate you, your mother and child to an Oceanfront Efficiency which would be much quieter which your mother specifically stated she did not want to move rooms .

We agreed with no hesitation to allow you to depart early to find a quieter motel. We immediately rebated your mothers credit card (not yours) for the nights of inconvenience and did not charge for any remaining nights as that was the right thing to do. Yes i did speak to the credit card company to dispute your claim (written on behalf of your mother) to have rebated the "incident free" portion of your reservation prior to the Elks checking in and the CREDIT CARD COMPANY AGREED WITH OUR POSITION.

We are in the hospitality business and we are proud of the success we have had with our first 4 months of ownership. I wish we have had the opportunity to meet you while on property perhaps a more amicable outcome might have occurred. However, I can attest that your accusations filled with false statements bordering on lies and are less than admirable. We have had hundreds of families stay at the Paradise this year and have booked their reservations for 2014 which is a testament to anyone considering staying at the Paradise not to believe the lies this unhappy individual has chosen to write 2.5 months after checking out. Your letter only comes on the heals of recently being denied your claim to the credit card company disputing our charges which also was filled with false statements, hence the reason the Bank chose to agree with our position.

As for your allegations of child abuse etc... clearly as a father of 2 daughters had this been brought to anyone's attention at the motel at the time of the supposed incident the police would have been called immediately and trust me i would have personally tossed them into the police car. Your "anonymous" letter to the NJ State Elks Office after leaving our property was followed up on yet we could not confirm nor deny your "anonymous" claim of child abuse.

We will continue to service customers to best of our abilities. We are a service oriented organization and anyone considering staying at the Paradise please do not believe this letter fraught with scorn.

Bruce Hamlin
Owner
609-846-3110 - Cell

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2013

The staff was very nice and the property was adequate for one or two nights. If you are looking for Paradise, it's not here but for an average place to stay, it's not bad. The Bed was hard and the bathroom small but for one night it was manageable. Ice machine broken but they sold ice in bags and although they had a coffee pot in the room, the coffee was not included. Also, not many chairs around the pool.

  • Stayed: July 2013, traveled with family
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2  Thank mimikel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Paradise Oceanfront Resort

Address: 405 E Denver Ave, Wildwood Crest, NJ 08260-3509 (Formerly Paradise Inn Ocean Resort)
Phone Number:
Location: United States > New Jersey > Jersey Shore > Cape May County > Wildwood Crest
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool
Hotel Style:
#7 On the Beach Hotel in Wildwood Crest
#12 Romantic Hotel in Wildwood Crest
Price Range: $120 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Paradise Oceanfront Resort 2.5*
Number of rooms: 45
Official Description (provided by the hotel):
Oceanfront Family Resort with all rooms featuring ocean views. Conveniently located between Wildwood's famed Boardwalk featuring Morey's Amusements and Water Parks and Victorian Cape May, the Paradise is family owned and meticulously maintained. The Paradise has been hosting family vacations and reunions for three generations. Our large heated pool, volleyball court, spacious sundeck and conveniently located outdoor grills make for a perfect location for groups to host your gathering with a postcard like setting offering expansive views of the beach and ocean. Our 1 Bedroom Efficiency Suites feature either two queen beds or one queen and one full bed in addition to a queen sleeper sofa for children. If you are looking for a tranquil setting inquire about our Oceanfront Efficiency Motel Rooms with King beds and a queen sleeper sofa for children. Nearby activities include, Morey's Amusements and Water Parks, wave-runners, parasailing, deeps sea fishing, golf and over 150 restaurants featuring foods from pizza to steaks and chops. ... more   less 
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Also Known As:
Paradise Inn Ocean Hotel Wildwood Crest
Paradise Hotel Ocean
Paradise Inn Wildwood Nj

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