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“Reges is just average and needs updating.” 3 of 5 bubbles
Review of Reges Oceanfront Resort

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Reges Oceanfront Resort
Ranked #9 of 67 Hotels in Wildwood Crest
Certificate of Excellence
Summit, NJ
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Reges is just average and needs updating.”
3 of 5 bubbles Reviewed September 12, 2004

We have stayed at several hotels in Wildwood Crest over the years, and are still looking for "the" place to stay with the family. The Reges could be it, but it needs work.

Our stay over Labor Day was pleasant enough, however our room needed updating in all aspects, including the kitchen, as did the pool, the entire pool area, and the restuarant.

Housekeeping was also sub-par. However, a call to the front desk immediately brought both the supervisor and a maid to rectify problems in our room. (Odor in the bathroom, and stains on the wall.)

Considering that all rooms are oceanfront, and our suite was of adequate size, this hotel could be a gem if brought up-to-date.

We were told by other guests that a few rooms have been renovated, and the front desk claimed that further renovations are scheduled over the winter. When making a reservation, be sure to request a newer room. I wish we did.

  • Stayed September 2004
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
9 Thank merlyn07901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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457 reviews from our community

Traveler rating
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279
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
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  • English first
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English first
staten island, NY
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed August 31, 2004

We stayed at the reges in Aug 2004, with our two children for a week. The reception at the front desk was business as usual, they charge for bed rails and cribs. For the price we paid for the week I found this to be insult to injury. Any way when we walked into our room it looked clean, but my daughter wouldn't come in the room because of the musty smell. At first I thought maybe we could use air freshner, but 2 bottles of fabreeze and numerous sented candles would not cover the smell of old mildew. The ceiling in the vanity area and the vents all looked old and dirty. I wanted another room. none were available...We spent hundred's of dollar's in a hotel that we didn't even want to return to at the end of the day because of the musty smell. Wouldn't reccomend this establishment until they remodel the rooms and sterilize the air vents!!!

Helpful?
8 Thank olivia005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Reges Oceanfront Resort, responded to this review, September 15, 2004
Manager’s Response

A Trip Advisor User, Staten Island, NY
8-31-04

I truly regret that the family from Staten Island, NY had to put up with a musty smell in their guest room and that we did not have an alternate room to offer. From what the reviewer writes, I wonder if the Reges Resort ever had an opportunity to remedy this issue during their stay. I can only speculate at this point on the details of this situation; and therefore can only provide some general comments.

The HVAC system at the Reges Resort is routinely cleaned and maintained so I doubt whether this could have been the source of any “musty or old mildew” odor. If the guest was concerned over the condition of the ceiling tiles and vents, we would have cleaned or replaced them. As a consequence of our location at the seashore with periods of high humidity, along with the occasional spill or overflowed tub or toilet, our maintenance staff are well trained and experienced in identifying potential sources of mold, mildew and other odors, and eliminating them at the source. The Reges has many commercial deodorizers, but these deodorizing sprays cover odors only temporarily and we use them only as one part of indoor air quality maintenance. The Reges maintenance staff does not utilize “Fabreeze” or candles as part of this strategy so I can only assume that these were used by the guest to address this situation on their own.

Ultimately, if the offending odor could not be removed by us in a timely fashion to the guest’s satisfaction, we would have assisted them to find comparable accommodations elsewhere in the area.

The Reges Oceanfront Resort is committed to providing exemplary guest service and accommodations and utilizes a proactive strategy in room cleanliness and building maintenance. In addition, our resort management and staff are always available and happy to address guests’ needs as they arise in order to do everything in our power to ensure that each stay with us is an enjoyable one.

Thank you for the opportunity to respond.

Anthony Mollica
President and General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Reges Oceanfront Resort

Property: Reges Oceanfront Resort
Address: 9201 Atlantic Ave, Wildwood Crest, NJ 08260-3409
Phone Number:
Location: United States > New Jersey > Jersey Shore > Cape May County > Wildwood Crest
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Wildwood Crest
#7 On the Beach Hotel in Wildwood Crest
#9 Family Hotel in Wildwood Crest
Price Range (Based on Average Rates): $
Number of rooms: 75
Official Description (provided by the hotel):
We at the Reges Oceanfront Resort in beautiful Wildwood Crest are proud of our oceanfront accommodations and resort amenities. Widely recognized for our cleanliness and exemplary hospitality service, the Reges is family owned and operated, celebrating over 40 years of service. All 75 rooms and suites, most with kitchenettes, are oceanfront with private balconies. We take pride in continually updating and enhancing our resort property and amenities to ensure that our guests have a most comfortable, relaxing and enjoyable stay. Our experienced staff strives to ensure that all our guests feel right at home and that each stay with us is a special one. Whether you choose to put your feet up or seek adventure, we have the experience you're searching for. Our resort island offers diversity of recreational activities, restaurants, shopping and family entertainment within immense natural beauty that will satisfy any passion. The possibilities for a day of complete relaxation or non-stop action are endless. Come play and relax at the Jewel of the Crest! ... more   less 
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Also Known As:
Reges Oceanfront Hotel Wildwood Crest
Reges Oceanfront Wildwood Crest

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