My husband and I stayed here last August for the first time. The location is great and the rooms were nice. Staff was even friendly. However, the pool that they claim is heated, is most definitely not. We could not even get in the water, so unenjoyable. And the hot tub is the same temperature as the pool. When we mentioned it to the office staff, we were told all the rain Wildwood had seen in the days leading up to our vacation had caused the pool to be colder than usual. Fine.
This August came and we were hesitant to come back to this hotel because of the pool issue we encountered last time. Considering that my wife is almost 7 months pregnant, swimming was the main activity on our agenda for this vacation. When I called the hotel prior to booking, I specifically asked if the pool was heated. I was told yes it was and it even said so on the websites. So I decided to book 3 nights. When we arrived, we went to our whirlpool suite which was just as nice as the year before and then decided to go swimming. Once again the water was freezing. If your pool is "heated" then the temperature should at least be higher than what felt like 55 degrees. I felt terrible for my wife because it was very difficult for her to enjoy the water. Since the pool was suppose to be the highlight of our trip, we left the next day once we realized the water wasn't getting any warmer.
We won't be back. If we do decide to come to Wildwood next summer, we will stay at a hotel with a pool that is actually heated.
- Official Description (provided by the hotel):
- Fully modern facility across from the beach, boardwalk, and amusements. Close to convention center. Two bedroom efficiency suites, private balcony units, and couple whirlpool units with steam sauna. Large heated pool and upper level sundeck. All rooms have microwave, coffeemaker, refrigerator, and in-room safe. Catering to couples and families we provide immaculately clean accommodations with knowledgeable friendly service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, Priceline, Expedia and HRS so you can book your Riviera Resort & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Riviera Hotel Wildwood
- Riviera Motel Wildwood