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“pleasantly surprised”
Review of Diplomat Suites

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Diplomat Suites
Ranked #45 of 76 Hotels in Wildwood
Sewell, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“pleasantly surprised”
Reviewed August 31, 2012

Was nervous after reading some reviews...Stayed with my brother and his family in the suite in August 2012. It had everything they advertised. The place was spacious and clean. Front desk polite. Pool was awesome and so was the view from our balcony. It was of the ferris wheel on the boardwalk. I would stay again!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisabellettiereberna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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77 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 23, 2012

When I called to check prices the woman was very nice. The pictures of the rooms looked nice. The prices were reasonable. I was told that we would have a private balcony and was lead to believe that our room, for 5 people, was spacious. According to the pictures, they looked spacious also. Well, we arrived on a Friday. The people at the front desk were friendly enough. When we got to our room I was very surprised at what I walked into. It was so small. Not at all what I was expecting. The "private balcony" was a small porch like thing that was connected to everyone else's "balconies" and the tiles were broken up and laying around. There was nothing private about it. Once we were there a little longer I realized that the shower head pulled out of the wall. The paint was peeling off the tub and there was black mold in the corners of the tub on the floor. The carpet was so dirty and stained. We literally would get out of the shower and walk about 5 trips across the carpet and our feet would be black. The smoke detector was hanging out of the ceiling. The lamp in the living room and one in the bedroom didn't work. The bulbs were blown. When we asked for new bulbs they told us that they do not have a single bulb in the entire hotel that they could give us because they are totally out. The couch that was a pull out bed was terrible. The mattress was shot. It had holes in it and the springs were popping out the bottom. There was a tv in the living room and bedroom. They were 19" tvs. The remotes didn't work for them either. They didn't have an outside shower. They had a hose. Better than nothing but it wasn't nicely located. The website itself is better looking than the whole hotel. The maid service were super friendly though. The location to the beach and boardwalk was good but I still wouldn't go back there again.

  • Stayed August 2012, traveled with family
    • Value
    • Location
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Helpful?
6 Thank stahl78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Wildwood hotels

Jersey Shore
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 22, 2012

Spent a second summer trip with my cousin, back at The Diplomat. First of all, this is not a five star hotel. It's a reasonably priced place to stay during the busiest season, close to everything on the Wildwood Boardwalk. I believe it's a condo resort, so the rooms are individually owned. And that means each room is decorated and furnished differently. We book it as a place to sleep, shower and eat between our swimming and sightseeing. The pool is nice, the staff is helpful, and it's close, as I've said. Our room tis year could have used better lighting in the living room, and an upgrade on the light and exhaust fan in the bathroom. Other than that, we'll probably go back again.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank JerseyBeachMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Rutherford, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 6, 2012

This hotel was NOT AT ALL what they show on their website. From the website and photos, you would think you were staying in an upscale, up-to-date hotel. NOT AT ALL TRUE! The pictures we saw on the site was not the room we got. Our room had a ripped couch, a ripped balcony screen door with a broken lock. On the website they show you a modern updated kitchen and bathroom. NOT TRUE! Our kitchen was old and so was the bathroom. The bathtub had paint chipping off it and there was old ugly wallpaper on the walls. The kitchen was dirty when we got there. There was an old sponge with rice on it, and we had to throw it away. My 2 year old found candy on the floor! Disgusting! There was an opened paint can in the cabinet under the sink. Horrible! The website shows tiled floor throughout. NOPE! There was carpet in the living room and bedroom. It was so dirty that if you walked on it barefoot your feet turned black! I was so upset and disappointed by this hotel. Some of the cleaning staff was rude too. I WILL NEVER STAY THERE AGAIN! HORRIBLE, HORRIBLE, HORRIBLE!!!! Their website completely lies to you!!!!!!!

  • Stayed July 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank lisita75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 30, 2012

Lighten up folks. This is a perfectly acceptable beach place. Clean rooms, 5 minutes to the beach, friendly and helpful staff. The Ritz, it ain't but...c'mon its Wildwood. Would stay here again in a heartbeat....Remember, tho, the rooms are individually owned and every one's different and kept up differently. Ours was GREAT!!!!

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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank HOWARD S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Eustache
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 26, 2012

I stayed at this motel in the peak season of July. The day staff is friendly, but the guy that works at night is completely useless. Will not answe any questions or offer any help. The room smelled bad, even the sheets smelled moldy. The location is good, about a block and a half from the beach but I don't think I could have spent another night there. Housekeeping comes in even when you leave the do not disturb sign and if you park next to the motel, stuff crumbles off and lands on your hood of the car. At the price we paid (900$ for 4 nights) I think we should have gotten better. Worst place I ever stayed at. Never again.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sinvids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sewell, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 25, 2012

Went in 7/24/12 to inquire about purchasing a condo.
Greeting from front desk personell was less than professional.
The dark haired lady was obnoxious and impolite.
Needless to say, I will take my business elsewhere.
Management should take note of who they hire, as they are representing
their business.

  • Stayed July 2012, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank genieb0413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Diplomat Suites

Property: Diplomat Suites
Address: 225 E Wildwood Ave, Wildwood, NJ 08260-4837
Location: United States > New Jersey > Jersey Shore > Cape May County > Wildwood
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#21 On the Beach Hotel in Wildwood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Diplomat Suites 3*
Number of rooms: 163
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Also Known As:
The Diplomat Hotel Wildwood
Diplomat Hotel Wildwood

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