I stopped in recently to the Bolero to get some rates for
a week in September. There were five people behind
the front desk and I was totally ignored - they were too
busy talking about their weekends, etc. Finally, I said
"Hello?" . One of the reps asked me if I needed help
and I asked for a brochure with the rates. The five people
all looked at each other like I was asking for something
outrageous. None of them could figure out if the hotel
even HAD brochures and no one even knew anything
What a ridiculous place this is! How could a hotel not
have a brochure or at the very least, a rate schedule.
They had brochures on everything else going on in
Wildwood, but knew nothing about the place they
are supposed to be working at.
I ended up booking six nights further down on Atlantic
Avenue, which I did not want to do because the Bolero
is in the center of some of the attractions our family
were interested in (i.e. water park, restaurants, comedy
I work at a hotel in Cape May, NJ and if this ever
happened, I would lose my job. Is this place trying
to sell rooms or not?
Shame on you for not offering customer service!
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- Also Known As:
- Bolero Hotel Wildwood