I'm at the Nantucket right now. It is horrible. Rusty pipes, bathroom door knob that doesn't turn, no drawers for clothing - that means nothing to put stuff in. Tiny room. No phones to call the front desk to complain. No peep holes to see who is knocking at your door. Sheets were stained and dirty bed cover too. And this bed is as old as methuselah -- if you sit on it you fall into the middle. Oh and aircnditioning is cold and wet air coming through the unit. The one window in the room whistles with the wind.
I called in advance and asked if A couple and two young children could stay in a king room. I was assured it was acceptable and encouraged. Seems they were just trying to sell the room - I paid in full in advance, so I didn't have any bargaining chips. It is smaller than small. We had to rearrange the furniture to fit the blow up bed for the kids.
When I went up to the desk to request a larger room, although the vacancy sign was lit, I was told they were sold out. When I asked why the sign was lit, I was told we have other properties. Well, if they have other properties to send guests to, then why not send us to another property? the woman at the front desk was unapologetic and not customer friendly.
I returned to the front desk once - to request an extra towel. I was told (by the same woman) there's probably someone in the laundry room - ask them.
So horrible customer service, over promising and under delivering, facilities are icky.
Wish I could get my money back, change hotels, and get a good nights sleep.
Thank god that wildwood itself is fun and we had good weather. We didn't have to be at the motel except to sleep.
- Official Description (provided by the hotel):
- Spend your days in Wildwood by the shore seeking sun and sea views. Relax after a full day on our island playground. Our rooms are equipped with utopian dreams. Amusement rides, restaurants and shops give the boardwalk a theatrical backdrop - awaiting your entrance.We are a family operated classic doo-wop inn catering to families and conventioneers. We are located across the street from the beach, boardwalk, Moreys Piers and only 2 blocks from the Wildwoods Convention Center. ... more less
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- Also Known As:
- Nantucket Hotel Wildwood
- Nantucket Motel Wildwood