Booked this hotel for August 2004 for 3 nights and had to secure a deposit of $300.00. Arrived, checked in, and paid the balance and the key deposit. We were given a room (me, my wife, and two young children) and we opened the door and this is what we saw: the refrigerator was moved to a different location in the room and the old location had exposed wiring, the tub had a dirty ring around it, the carpeting was filthy, and the room had a strong odor of bacon to it. We went back to the office and told them of our findings. They looked at each other and booked us a different room. This room was at the top floor. As my FAMILY walked to the room past the others, we noticed a group of people standing outside their rooms drinking beer. This is fine. Everyone has their own vacation and what they want to do. But as we passed, two of the men made lewd remarks to my wife as she passed. We got to the "new" room and the ash tray was filled with cigarettes, there was a present left for us in the toilet, and stains which looked like "DNA evidence" on the chair. We went back to the office, this time my wife and kids separated from the men by me, and explained the room to the desk. They said they hadn't gotten to that room to clean it yet. We told them we weren't interested in the hotel and asked for our money back. They gave us our balance and nothing else. They told us our deposit is non-refundable. We didn't get our key deposit back either. We ended up staying in Wildwood Crest where things were MUCH nicer. If you are going to Wildwood to party and are not worried about the cleanliness of the rooms, this is your hotel. If you are even one bit concerned about cleanliness, DO NOT stay here. Oh yeah, the pool sucked. PS. I have been trying for months to get my deposit back and have received no return e-mails or letters from the owners. Check the BBB on this place.
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- Also Known As:
- Royal Canadian Hotel Wildwood