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All reviews front desk free breakfast the jersey shore monmouth mall we've stayed elevator
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Reviewed August 8, 2017

We stayed here for a family reunion. Staff is nice, rooms are clean and you get free breakfast. There is coffee maker in the room. We stayed in high season so it was quite expensive given the crowds at this beach town.

Date of stay: August 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Kaveh S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jenny H, Manager at Holiday Inn Express & Suites West Long Branch - Eatontown, an IHG hotel, responded to this reviewResponded August 9, 2017

Thank you for your review! We are pleased you enjoyed your stay, and the amenities we offer. We greatly appreciate your review, and we hope you choose to stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2017 via mobile

We stayed for one night from Sunday into Monday. The front desk staff was very nice and moved us immediately when there was a problem with our room. (We carpet between the bed and the bathroom) The breakfast in the morning was a pleasant surprise. There was a full spread of cereals, fruit juice, scrambled eggs, bacon, sausage, and cinnamon rolls. It was a delicious start to the day!

Date of stay: July 2017
Trip type: Traveled as a couple
Thank hazel0923
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2017

I'd give them 4.5 stars if I could. The check-in staff was extremely competent and personable. The room was clean and looked fresh. The cinnamon rolls in the breakfast were very good, and the other items were fine. Parking was also easy.

Added bonus: Although the other rooms were occupied, we couldn't hear them. Maybe they were quiet like we were. But who knows. Some hotels you can hear a pin drop...even when it's in another guests room. The only thing that prevents the "Fifth Star" is the omnipresent HVAC problem that nearly all motels have. The a/c units aren't as quiet as what you have at home.

If I ever have to return to this part of the country, I'll stay here. I'm serious.

Room tip: Sun still rises in the East, and half of the rooms have East-facing windows.
Date of stay: July 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank Knot_my_reel_name
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jenny H, Manager at Holiday Inn Express & Suites West Long Branch - Eatontown, an IHG hotel, responded to this reviewResponded July 14, 2017

Thank you for the outstanding review! We are thrilled you had a great stay with us, and we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2017

We stayed at this Holiday Inn about 2wks ago and it was great! The staff was professional and friendly, The check-in hostess gave us a room close to the pool because we had had little kids. We were also allowed to use the breakfast room at night to eat the pizza that we brought it. The room itself was clean and well-equipped with mini-fridge and coffee maker. The breakfast area was nice & kept clean, with visible staff re-filling items before they ran out. Lots of choices from yogurt, hard-boiled eggs to hot food including sausage, bisquits, waffles, scrambled eggs. There was an easy, 5-10 minute ride from the hotel to the beach. This is the second time we've stayed at this hotel and we would definitely stay again!

Date of stay: July 2017
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank Diana G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2017

Was here in business so typically the hotels in the area are overpriced this time of year due to high tourism. This hotel is conveniently located along a major route. Hotel room was extremely quiet. Nitpicks--Breakfast area layout is not good for large crowds and there is no food pantry/concierge for snacks (however there are vending machines). Otherwise this is a great, 'safe' pick when visiting this area.

Date of stay: June 2017
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Darryl A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jenny H, Manager at Holiday Inn Express & Suites West Long Branch - Eatontown, an IHG hotel, responded to this reviewResponded July 5, 2017

Thank you for the wonderful review! We are thrilled you had a great stay with us at the Holiday Inn Express & Suites West Long Branch. We greatly appreciate all your wonderful feedback, and we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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