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Reviewed July 8, 2017

We stayed at this Holiday Inn about 2wks ago and it was great! The staff was professional and friendly, The check-in hostess gave us a room close to the pool because we had had little kids. We were also allowed to use the breakfast room at night to eat the pizza that we brought it. The room itself was clean and well-equipped with mini-fridge and coffee maker. The breakfast area was nice & kept clean, with visible staff re-filling items before they ran out. Lots of choices from yogurt, hard-boiled eggs to hot food including sausage, bisquits, waffles, scrambled eggs. There was an easy, 5-10 minute ride from the hotel to the beach. This is the second time we've stayed at this hotel and we would definitely stay again!

Date of stay: July 2017
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank Diana G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2017

Was here in business so typically the hotels in the area are overpriced this time of year due to high tourism. This hotel is conveniently located along a major route. Hotel room was extremely quiet. Nitpicks--Breakfast area layout is not good for large crowds and there is no food pantry/concierge for snacks (however there are vending machines). Otherwise this is a great, 'safe' pick when visiting this area.

Date of stay: June 2017
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Darryl A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jenny H, Manager at Holiday Inn Express & Suites West Long Branch - Eatontown, an IHG hotel, responded to this reviewResponded July 5, 2017

Thank you for the wonderful review! We are thrilled you had a great stay with us at the Holiday Inn Express & Suites West Long Branch. We greatly appreciate all your wonderful feedback, and we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2017 via mobile

Pricey no frills hotel. However, the room was clean, all of the staff were friendly. The desk staff were helpful & answered our questions. The hotel had a nice breakfast bar. I did not see it but our friends enjoyed the pool & said it was nice. The hotel is near the horse track & a short drive to the beach.

Date of stay: July 2017
Trip type: Traveled as a couple
Thank kjf68
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2017 via mobile

I had an alright stay at the holiday inn express. The room was small and not very clean but it was an average mediocre hotel. I stay in a room with my family of 4 with two queens and I found it to be way too small. The free breakfast wasn't bad though overall it was not a great stay.

Date of stay: June 2017
Trip type: Traveled with family
Thank stephen6700
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jenny H, Manager at Holiday Inn Express & Suites West Long Branch - Eatontown, an IHG hotel, responded to this reviewResponded July 5, 2017

Thank you for your review. We are sorry to hear that you did not completely enjoyed your stay with us at the Holiday Inn Express & Suites West Long Branch. We always encourage our guests to let management know of any issues they may be experiencing so we can address them immediately. Again, we apologize this was your experience, and we hope you consider staying with us in the future so we can show you the award-winning accommodations and service we are known for.

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Reviewed June 27, 2017

The hotel is about a 10min drive to the beach without traffic. It was convenient for us because we only had to make the trek a couple of days over the weekend. The room was clean and the suite was perfect for all of us to be comfortable. Breakfast was available in the morning as well. We had two rooms and they were able to give us rooms next to each other so it made the trip very easy.

Date of stay: June 2017
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank EmilyNYC_50
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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