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All reviews willowbrook mall business trip lobby area nice courtyard every week stayed here off the highway room was spacious staff was friendly carlo ryan brand mixologist moe gps nj wedding
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3 - 8 of 46 reviews
Reviewed May 6, 2019 via mobile

Let me start by saying the hotel itself is very nice but our bad experience was because they didn’t acknowledge the booking confirmation we made through TripAdvisory and we were overcharged $80. We were not going to agree to stay there and pay $500 for 3 days when there is much cheaper places in the area equally good. We were told they will give us a deal that’s almost identical to the one we booked online but when we left we got the final bill and was much more than promised when at the front desk. We will never go there again.

Date of stay: April 2019
Trip type: Traveled with family
Thank 963brankob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2019 via mobile

Very friendly staff and a wonderfully clean and modern layout. Suite was very spacious, nicely furnished, and comfortable bed. Bathroom was nicely appointed. We were given a daily $10 credit for exta amenities and found the bar staff to be very friendly. The grounds a nicely kept. We only wished the weather would have allowed us to enjoy the courtyard. One of the nicer courtyards I have been to. We would certainly stay here again. Only concern was that the hotel was tucked away in an odd location; however, it was very quiet and quite close to stores, coffee, etc.

Date of stay: April 2019
Trip type: Traveled as a couple
Thank Jaynuze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2019

We had a very nice stay. The room was clean and comfortable. Staff were very helpful. Very nice outdoor seating area. Very good value for the price in the New York area.
The hotel is a convenient Uber ride from Newark airport.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2019

Tricky to find the first time as its sandwiched between highways and offramps, but good place to stay because 1. it's clean, modern and new unlike a lot of hotels around this area 2. It's close to willowbrook mall for restaurants and shopping 3. rates are good
Some downsides 1. You need a car 2. You can hear your room neighbours, but I would still stay here again

Date of stay: February 2019
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank i_have_to_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2019

Nice clean comfortable rooms, decent sized gym, friendly service all around. In particular, the breakfast staff and the evening staff in the cafe were great. Ryan, the new bartender was extremely attentive to all of our needs. Friendly, attentive, engaging and very relaxed.

Date of stay: February 2019
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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