On September 6, 2008, my family and I booked two rooms for one night. I shared a room with my grandmother and we had two double beds. We arrived home late from a wedding we attended and as I turned down my bed, there were long brown strands of hair all over the sheets and one small and one very large, very disgusting stain. It was clear that the sheets were never changed and the bed was made up with the dirty sheets. Being the late hour, and my grandmother already being changed for bed, I slept using only the blanket. In the morning I went down to the front desk to report the incident. I was told the manager was on vacation. Now mind you, this weekend, the hotel was hosting 3 weddings. And the manager was on vacation! I was given the Hotel Manager's business card - Scott Andriola - and was told to call him Mon-Fri, as those are the days he works. I called on Tuesday and he never called back. I called again on the next Tuesday, a week later, and he never called back. As I write this, it's been a week and a half with no return phone call regarding my incident which I explained on his voicemail. Other people we knew staying there also described their rooms as "gross". I felt sick to my stomache over what I saw in my bed and will never, ever stay there again.
- Official Description (provided by the hotel):
- The Somerset Hills Hotel, Central New Jersey's hidden gem offers boutique style accommodations and full service features including 111 spacious guest rooms, The Tap Room bar & Lounge, Full service restaurant with in-room dining, outdoor pool, fitness room and over 5,000 square feet of function space. Centrally positioned between NYC and Easton PA in the hills of Warren, NJ. Come experience the new style of the Somerset Hills Hotel ... more less
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- Also Known As:
- Somerset Hills Warren