I almost booked this place for my upcoming wedding, however, once i began dealing with them, i found to be the staff worse than the hotel staff in the movie THE SHINING. This hotel has the absolute WORST customer service in the entire world. The front desk manager (female) is a bobbling idiot who cant tell the difference between a hotel reservation and room and cant even spell a word let alone write a coherent contract. The General Manager was nothing short of rude. I wouldnt let my dog stay in this hotel, let alone a human being. The toilets were out of order, from the time that i attended a wedding last year, and the same toilets were out of order a year later. The hotel claims its under going renovations/slash a busted pipe, but i have no doubt it is the careless, rude, and moronic staff in charge of the place that has let it run down to this level of disaster of epic proportions. This hotel is disgusting and i advise against anyone ever staying there.
- Official Description (provided by the hotel):
- The Somerset Hills Hotel, Central New Jersey's hidden gem offers boutique style accommodations and full service features including 111 spacious guest rooms, The Tap Room bar & Lounge, Full service restaurant with in-room dining, outdoor pool, fitness room and over 5,000 square feet of function space. Centrally positioned between NYC and Easton PA in the hills of Warren, NJ. Come experience the new style of the Somerset Hills Hotel ... more less
- Reservation Options:
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- Also Known As:
- Somerset Hills Warren