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Holiday Inn Express Hotel & Suites
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Reviews (264)
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160
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10
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All reviewsfront desksausage gravycinnamon bunshot tubbusiness staycontinental breakfastrooms are cleanbreakfast areaexcellent customer servicenew jerseydefinitely stay here againpleasant staythe general managerparking lotmallnjheadboard
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82 - 87 of 264 reviews
Reviewed July 28, 2014

hotel was clean and very modern - we stayed in one of the suites - price was great value. Nothing negative about this place - really nice and very convenient. The hotel staff was very helpful. Shopping center and restaurants next door.

  • Stayed: July 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shakira m, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded August 1, 2014

Dear Susan H,

Thank you for taking the time out to write a review for our hotel. We are all happy you enjoyed your stay with us and we look forward to your next you.


Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2014

This was one of our better stays in a hotel. It was clean and modern; meaning furnishings, TV, amenities. It was quite at night, and a warm breakfast included in the morning. Close to the race track and plenty of restaurants in town. Good experience.

Stayed: July 2014, traveled as a couple
1  Thank tigerlilykelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shakira m, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded July 20, 2014

Dear tigerlilykelly,

Thank you for taken the time out to write a review for our hotel. I am glad we were able to surprise you during your stay. We are all happy to see you were able to enjoy the breakfast, location and the room amenities. Please stop by our property when you are in the area once again, I am sure your stay will be just as great.

Best regards

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Reviewed July 9, 2014

The hotel was immaculate and had almost every amenity that one can imagine. It has the ultimate business services such as a spacious business lounge, large screen PCs with printers and paper in a very nice setting.
The rooms have very functional, spacious desks with good lighting and ease of, and quick network connections and plenty of outlets for the business gadgets.
The rooms were very clean with a wet sink, refrigerator, microwave with modern counters.
Overall the room was very functional and well thought out.
This hotel was by far one of the best Holiday Inns even though it was an Express, it beat most of the Crown Plazas by far.
I am a priority Gold customer and my only hope is that this hotel does no play "musical rates" like many of the others where you don't know from one week to the next if the rate will be $90 or $190 per night .

JIM.

tlts ty grat lightinght mms were sw hrenes aniine ntiy

  • Stayed: July 2014, traveled on business
    • Value
    • Rooms
    • Service
1  Thank jim s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shakira m, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded July 11, 2014

Dear Jim S,

Thank you very much for your kind review of our hotel. It is a great pleasure to hear you say that we are the "Best Holiday Inn Ever"! Our hotel strives to give all of our guest a great experience and we are glad you had a great time here. We thank you for being an loyal elite rewards member and we look forward to your next visit with us.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2014

The staff at this property are pleasant and professional. The front desk staff, Shakira, Donna, Angel, and Sophie, are courteous, friendly, and always greet the guest with a smile. Paulette and the housekeeping staff are amazing and thorough resulting in clean rooms and a well-maintained facility! Great accommodations for any length of stay. Convenient location to mall and restaurants. The rooms are spacious, and well appointed. Televisions are 40" LCD's - great picture. The only minor negative is the satellite channel selection does not include a regional sports channel such as Comcast for local pro-team coverage.

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BusinessTXTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shakira m, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded July 8, 2014

Dear BusinessTXTraveler,

Thank you for taking the time out to write a review for our hotel. It has been an absolute pleasure having you at our property. I will pass this great survey along to my front desk team as well as the housekeeping staff. I am pleased to hear that you had such excellent interactions with everyone! I will also pass your concerns about the tv channels to the appropriate individuals. Thank you for being a loyal guest to our hotel and its always great to see you.

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Reviewed June 30, 2014

The Hotel was up-dated with new rooms which makes it very nice. But the reason I return is because the hotel staff is great. Everyone at this hotel is friendly and will say HI.
Thank you for A Nice Stay.

Room Tip: Get a room facing the road.
  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shakira m, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded July 1, 2014

Dear Anthony M,

Thank you for taking the time out to write such a nice review about our hotel and staff. It is a pleasure to hear such kind words about our staff. Your feedback is greatly appreciated and I will pass along your survey to all of our staff. We look forward to your next stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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