This was the second stay for a lifelong group of friends, who don't get to see each other too often. The first stay was in October of 2012; a great time was had by all. This visit, our rooms were ready when we arrived before 1:00 p.m., which was a great thing! Two adjoining rooms, one with a kitchenette, afforded us the opportunity to relax and enjoy each other's company. We did not use the pool or gym facilities, but did get massages at the Elements Spa, which was delightful! We ate dinner at Kites and enjoyed the music and dancing. All in all, a good experience, until check out time. We were billed for more than the price quoted at booking. The manager was not only insistent that I was wrong, he chose to make his phone call regarding this discrepancy in front of our party and was agitated as to "what budget it was coming out of" and the fact that he "may have to eat this." Quite unprofessional, in my opinion. After much discussion, he went back into his office. He came out, rather pleasantly, telling us our original cost was correct. I don't know what transpired in the office, but he should have treated us that way from the beginning.
- Official Description (provided by the hotel):
- Enjoy a recreation-rich getaway in New Jersey at Minerals Hotel. Nestled between Grand Cascades Lodge and Mountain Creek Ski Resort, Bike Park and Action Park, Minerals Hotel offers 175 rooms surrounded by 4-season recreation in one convenient location. All accommodations have mountain, pool or golf course views & include access to a spectacular 6,000 sq. ft. multi-million dollar sports complex which includes 80+ weekly fitness classes, sauna, steam room, indoor sports courts, running track, basketball, racquetball and tennis courts. Minerals Hotel is AAA Rating - 3 Diamond "These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided." Additional amenities and features include: 7 indoor/outdoor year-round heated nature pools, full service Elements Spa, casual family-friendly Kites Restaurant, complimentary shuttle service throughout the Resort, meeting and conference rooms, resort-planned activities, Minerals Family Golf Center, game room, gift shop and more! ... more less
- Reservation Options:
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- Also Known As:
- Minerals Resort And Spa
- Minerals Hotel Vernon
- Minerals Resort Vernon
- Minerals Resort Spa