If you like stressful hotel stays then this is the hotel for you. We were invited to a wedding over Memorial Day Weekend - May 2014. We booked our reservation & received email confirmation in March 2014. From March until our arrival in May 2014 we always had conflicting answers to our same questions.
The day of our stay we called to ask about early check-in, as promised, only to find our reservation didn't exist. Yet I had email confirmation and had spoken & confirmed information the past 2 months. After asking for a manger I was placed on hold for over 10 minutes so I hung up and called back. Someone picked up the phone as I heard speaking in the background only to hang up immediately. I called back again only to be placed immediately on hold. When I finally got to speak with the manger he was very nice, friendly, and said he would see what he could do to find our reservation and help us with our promised early check-in. He even called us back.
We learned from this experience that the Hotel DOES NOT HAVE:
A Full Service Restaurant
An In-Room Safe
We learned You Will Not Receive:
Notification to Let You Know The Hotel Is Under Construction
Notification to Let You Know The Restaurant is Closed while under construction
Notification to Let You Know The Bar is Closed while under construction
While staying there we luckily asked the front desk staff about finding a breakfast place nearby and were told the hotel offered a Continental Breakfast until 10:30am. Oh Joy! We don't have to travel in & out of the parking garage. We arrived at 9am. The food display containers were empty. Were we too late? No, apparently the food is kept hidden in the kitchen until asked for. Since it was just the 2 of us they brought out only enough food for 2 people. That didn't help the guests who walked in after us. We told them the secret to getting food. They did not replenish anything unless it was asked for. Even when asked for they only brought out enough for 3-4 people.
Had we known the restaurant and bar were closed we would have made other food & beverage arrangements. Management knew beforehand of these inconveniences but never bothered to mention them.
The one good thing was:
The room was clean. We hope the rooms will be renovated as they do show signs of age.
High priced for the service provided. I would suggest not staying here until well after the renovations are completed and the new ownership is in place. When will that be? Who knows as you may never get the same answer twice.
- Official Description (provided by the hotel):
- Lafayette Park Hotel & Suites located in the downtown heart of Trenton welcomes you to a hospitality experience. Easily accessible from major routes, NJ-27, US-1, and I-295, the hotel is convenient for any traveler. Out of town? Not a problem. We are just a hop, skip and jump away from Newark International Airport and Philadelphia International Airport. Doing business in Trenton, Princeton and Bucks County, PA has never been so easy. Trenton, state capital, houses the NJ State House, NJ State Planetarium, Sun National Bank Center and Arm & Hammer Park (home of the Trenton Thunder), and lays off the beautiful Delaware River. Lafayette Park Hotel & Suites is within easy walking distance of all government buildings or in a drivable distance of 15 minutes to all of Trenton’s hot spots. Lafayette Park Hotel & Suites features exceptional amenities including 37” flat screen televisions, robust high speed Internet, a grab & go bar with Starbucks coffee, business center and fitness center. The hotel has a state of the art meeting and conference facilities. The on-property restaurant and lounge is ideal for an important lunch or dinner, or simply to unwind with delectable food and relaxed vibes. Whether you are bringing your family, your briefcase, or both, the Lafayette Park Hotel & Suites ensures your accommodation to be exceptional and stay extraordinary. ... more less
- Reservation Options:
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- Also Known As:
- Trenton Marriott At Lafayette Yard Hotel Trenton
- Marriott Trenton
- Marriott Lafayette Yard