Horrible stay after a wedding in NJ. Next door room had excessive music at 1:30am, called front desk repeatedly every 10 min. to complain over an hour, my son and I never slept. No manager to get a hold of. No one assisted us. At 2:30am, it was too late to search for another hotel off US 46 highway. At 10am the next morning, front desk clerk hadn't heard of incident, was only capable of refunding us half the room rate. Left several messages for General Manager to call us, still waiting since Feb. 17, 2013. I stated that years ago, I was the Secretary to a General Manager of a Holiday Inn and am extremely shocked of what we had to endure.
- Official Description (provided by the hotel):
- Modern 5-story property with interior hallways. Suburban location. Refrigerator, coffee makers, moveable desk/swivel chair in each room. Doc's Bar & Grill with satellite sports coverage, dj, Chinese restaurant on property. Indoor and outdoor free parking. Banquet and meeting rooms from 10-300. High speed wireless internet access,video games, health club, complimentary newspaper, breakfast , and beverage Monday through Friday. Close to Montclair State, William Paterson, Meadowlands Sports Complex, ABB, Hoffman La Roche, and Willowbrook Mall. ... more less
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- Also Known As:
- Holiday Inn Totowa Hotel Totowa
- Totowa Holiday Inn