We stayed at the Holiday Inn in Totowa, NJ in the aftermath of Hurrican Sandy. Many in New Jersey had to leave their homes because of a week or more without power or heat Lucky ones where able to find hotels in which to stay. This hotel was a great disappontment. The management acted as if no emergency was takling place. They were rude to guests and didn't make eye contact. They offered nothing to their displaced and stressed patrons to make their situation a little easier to handle. (Exceptions were Ms.Olivo at the front desk and the staff of the Ruby Lounge who were very helpful and friendly.) The rooms were not clean. Lower-priced hotels in the area went above and beyond to help their guests during this difficult time. It makes me very sad that the Holiday Inn did not step up when needed.
- Official Description (provided by the hotel):
- Modern 5-story property with interior hallways. Suburban location. Refrigerator, coffee makers, moveable desk/swivel chair in each room. Doc's Bar & Grill with satellite sports coverage, dj, Chinese restaurant on property. Indoor and outdoor free parking. Banquet and meeting rooms from 10-300. High speed wireless internet access,video games, health club, complimentary newspaper, breakfast , and beverage Monday through Friday. Close to Montclair State, William Paterson, Meadowlands Sports Complex, ABB, Hoffman La Roche, and Willowbrook Mall. ... more less
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- Also Known As:
- Holiday Inn Totowa Hotel Totowa
- Totowa Holiday Inn