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“Given a room over band/ballroom that left me unable to...”
Review of Ramada Toms River

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Ramada Toms River
Ranked #3 of 11 Hotels in Toms River
Somerset
1 review
“Given a room over band/ballroom that left me unable to...”
Reviewed December 24, 2013

Given a room over band/ballroom that left me unable to sleep for two nights. I need to get up at 4am which required myself and son to get to bed by 10pm. Not only was my room vibrating from the music I could hear the words the singer was saying....it was a nightmare.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Ramada Toms River, responded to this review, December 30, 2013
Dear Tom P,

Thank you for taking the time to review your stay at the Ramada Toms River. We apologize that you were unable to sleep during your stay. We always encourage guests to contact management as soon as a problem arises so we can address the problem immediately. We would have been happy to move you to another room. Again, we apologize that this was your experience with us, and we hope you consider staying with us again so we can show you the exceptional service we are known for.

Sincerely,
Ramada Toms River
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Rating summary
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Traveler tips help you choose the right room.   Room tips (68)
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English first
Brick
1 review
Reviewed December 4, 2013

We book this hotel every Thanksgiving and have had the same suite every year for the last 4 years. Normally it meets our needs for the few days we are in town. The housekeeping staff is usually spot on but his time they were not. The room was dirty and lacked back up supplies such as toliet paper. Soap , shampoo and lotion were not replaced Our room was not serviced on Thanksgiving day alledgedly because we had the Do Not Disturb sign on our door earlier in the day - even though they were still servicing other rooms when we removed the sign and left for several hours. The furniture needs to be replaced - sharp metal coming through the fabric. The refrigerator needs to be serviced - loud annoying hum. The bath tub needs to be refinished - black around drain showing signs of age and wear. We also had housekeeping knock on our door to service the room another day. We did not have the Do Not Disturb sign on the door. We told the person that we would be out in about a half hour. She looked at her watch, sucked her teeth and rolled her eyes as if she were being inconvenienced - get over it! Will be seriouisly looking to stay somewhere else next year.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Christopher T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Ramada Toms River, responded to this review, December 9, 2013
Dear Christopher T,

Thank you for continuously choosing to stay at the Ramada Toms River. We apologize that we did not meet your needs this year, and the room wasn't adequately equipped with the necessary amenities. Your review will be shared and discussed with management and the entire staff to ensure this does not happen again. We greatly appreciate your review, and we hope you'll consider staying with us again.

Sincerely,
Ramada Toms River
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Toms River hotels

Camden
Level Contributor
3 reviews
3 hotel reviews
Reviewed December 3, 2013

The room was not what I expected when I was told it was a suite and nasty brown liquid dripped in br.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Ramada Toms River, responded to this review, December 4, 2013
Dear Kathy B,

Thank you for choosing to stay with us at the Ramada Toms River. We apologize that you were not completely satisfied with your stay. Your comments will be shared with management, and we will look into the issue. We greatly appreciate your review, and we hope you consider staying with us again.

Sincerely,
Ramada Toms River
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Toms River

Property: Ramada Toms River
Address: 2373 Route 9, Toms River, NJ 08755-1219
Phone Number:
Location: United States > New Jersey > Jersey Shore > Toms River
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Toms River
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Toms River 3*
Number of rooms: 153
Official Description (provided by the hotel):
Looking for a Toms River hotel? The Ramada of Toms River, proud winner of the prestigious Ramada Presidents Award, offers a blend of comfort and convenience which is unparalleled among Toms River NJ hotels. The Ramada features 153 contemporary guest rooms and suites and many newly renovated executive suites, each featuring a full kitchen, living room and separate bedroom. The Versailles Ballroom is perfect for weddings, Bar/Bat Mitzvahs, sweet 16's, and other special events up to 350 people. Meeting packages and facilities are also available for corporate groups. The Ramada of Toms River is located in Ocean County near exit 88 of the Garden State Parkway, at the juncture of Route 70 and Route 9, near Lakewood, Bay Head, Point Pleasant, Lakehurst, Manchester, Seaside Heights, and Brick. Local corporations and attractions in our area include the Lakewood Industrial Park, Lakehurst NAES, Georgian Court University, Ocean County College, Historic Strand Theatre in Lakewood, Robert Miller Air Park, and Oyster Creek/Exelon Power Plant. We are just 5 minutes from Lakewood BlueClaws Baseball at FirstEnergy Park, 10 minutes from the Ritacco Center/Poland Springs Arena, 20 minutes from Point Pleasant Beach and Boardwalk, and about 60 minutes from Newark Liberty International and Atlantic City. Guests must be 21 or older to check in (please ask for complete details - some restrictions apply). Valid photo ID and credit card required at check in. ... more   less 
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Also Known As:
Ramada Inn Toms River / Lakewood Hotel Toms River
Toms River Ramada

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