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“ok but not great”

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Clarion Hotel & Conference Center Toms River
Ranked #1 of 11 Hotels in Toms River
Certificate of Excellence
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“ok but not great”
Reviewed June 27, 2013

Air conditioning is still a wall unit. Very humid in the room and did not cool down until I had it set at 67. Breakfast was inexpensive but not impressive. Located on a highway that has limited access in and out. Made it a challenge to get anywhere.

Room Tip: room was quiet
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kcw419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHotelTR, Manager at Clarion Hotel & Conference Center Toms River, responded to this review, July 9, 2013
Thank you for writing a review for our hotel. We would like to apologize for any inconvenience you experienced during your stay. Your feedback is important to us, and will be reviewed very closely with our staff and manager's. Again, we apologize, and hope you will give us another try when you’re in the area again.

Sincerely,
Clarion Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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605 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Northborough, Massachusetts
Level 6 Contributor
266 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed June 25, 2013

Overall an okay place to stay on the Jersey Shore/Toms River Area. It is much better than the Howard Johnsons and comparable to the Holiday Inn both about 3 miles east on Rte 37.

The good:

Nice room, comfortable lobby area, good location.
Rooms had modern televisions, excellent air conditioners (quiet and kept the room very cool)

The bad:

The staff while efficient was neither pleasant or overly helpful.
the furnishings could use a little upgrading

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Miusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHotelTR, Manager at Clarion Hotel & Conference Center Toms River, responded to this review, July 9, 2013
We would like to sincerely apologize for any inconvenience you experienced during your stay. Your feedback is important to us, and will be reviewed very closely. Again, we apologize, and hope you will give us another try when you’re in the area again.

Sincerely,
Clarion Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
1 review
Reviewed June 25, 2013

I'd like to thank you all the staff especially Lisa Lach for their great assistance in services and customer relations in assisting our deployed staff who are staying in Clarion Hotel in Toms River, NJ long term. Lisa worked very hard from the beginning of this assignment with me to set up the staff, and she continues to accomidate all their neeeds while they're staying there.
I'd like to thank Lisa and all the staff at Clarion Hotel for making it easier and more comfortable for our hardworking disaster relief crew out there.

Bobbie Ahmadi
Dewberry LLC

  • Stayed May 2013, traveled on business
    • Service
Helpful?
Thank Bobbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHotelTR, Manager at Clarion Hotel & Conference Center Toms River, responded to this review, July 9, 2013
Thank you for taking the time to write a review for the Clarion Hotel Toms River. We appreciate your feedback and compliments. Thank you for recognizing our staff....We are very glad to hear all of your associates are enjoying the hotel, and have been comfortable during their lengthy work assignment. Thank you for staying with us!

Sincerely,
Clarion Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toms River
Level 6 Contributor
158 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed June 18, 2013 via mobile

Our room was attractive, welcoming and very clean, the staff courteous, and ambiance within very nice. It is on a main highway about a mile west on the Garden State Parkway. It is conveniently located to the retirement villages in the area, an excellent choice for county business (you'll have to drive about 3 miles to the courthouse, but it is only one turn off Rt 37 and the garage parking is free) and on the road that leads to the Jersey Shore (about 7 miles) which has no franchise hotels. There's a Wal-Mart in the area if you forgot anything.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NJ-Surfcrab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHotelTR, Manager at Clarion Hotel & Conference Center Toms River, responded to this review, June 19, 2013
Thank you for your review of the Clarion Hotel Toms River. Your compliments and feedback are very important to us, and will be shared with our staff. We're glad you enjoyed your stay with us, and we look forward to seeing you again in the future!

Sincerely,
Clarion Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Level 4 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed June 11, 2013

I stayed here during a family reunion weekend. The hotel was packed due to this event and due to the other events and weddings going on that weekend. Our room was clean, to the point where I could smell bleach when I walked in and I thought, ahhh - it's clean! So that was fine. Room was spacious, very neat and even had a jacuzzi in the room which we never used (insert 70's "Boogie Night's" music here). But as we were staying the entire weekend one thing was entirely clear - The nightly music that started early around 4 or 5pm wasn't going to be turned down for a long long time - and the volume of it was RIDICULOUS considering the proximity to many many rooms. Look - I'm nowhere near being old; I go out to loud concerts and listen to music pretty loudly myself, but in a hotel that you eventually have to sleep in, between the bad 80's music at the bar, the bad karaoke-like entertainment at the bar AND the various weddings playing jerseylicious Techno beats going on in various rooms they do their weddings in, it was just annoying and really a very bad design flaw that the hotel hasn't fixed. Their events obviously make the big money, so it is what it is.
If you want to get out of your room (because you have to play the TV on high to get rid of the "beats thudding") you may opt to try the pool area in the summer - BUT - the pool area is thudding because of the volume of the music INSIDE. And since it was the only place for us to go, there we sat, into the night around the pool, but then we were asked to leave because it was closed. SO then you may try to walk to the reception area and take a seat out front - but as there really is NO lounge area to relax in aside from the few couches alongside the bar and small check in area with the bad entertainment on volume 100 until at least midnight, sorry but you are doomed. I know for sure that many older people that weekend were none too happy.
The other fact that was odd was that my room was very damp the entire weekend - so much so that when I arrived home and took out all my clothes out of my suitcase not only were they musty, but they were completely damp. After coming in from breakfast one of the mornings it was like a swamp.
Breakfast was sub-par, although lots of sub-par things to choose from. Staff, despite all mentioned above in all areas were great, and helpful with any questions, cleaning, serving at breakfast etc. So hats off to them for doing a good job.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoveDemIslands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHotelTR, Manager at Clarion Hotel & Conference Center Toms River, responded to this review, June 19, 2013
We would like to sincerely apologize for any inconvenience you experienced during your stay. Your feedback is important to us, and will be reviewed very closely. Again, we apologize, and hope you will give us another try when you’re in the area again.

Sincerely,
Clarion Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Langhorne, Pennsylvania
Level 4 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 24, 2013

Stayed for a week in May with my wife. Found the rooms VERY clean, and the bed and pillows outstanding. All of the furnishings seemed pretty new. The front desk staff was very helpful and the free wifi worked flawlessly.

Would have rated them higher except for the breakfast - a pretty typical lame hotel buffet with dry pastries and scrambled eggs...you get this free at most budget hotels, but they charge you 10 bucks here. Wasn't impressed...they should either step it up or drop the charge.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bill K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHotelTR, Manager at Clarion Hotel & Conference Center Toms River, responded to this review, June 4, 2013
Thank you for your review of the Clarion Hotel Toms River. Your compliments and feedback are very important to us, and will be shared with our staff. We look forward to you staying with us again in the future!

Sincerely,
Clarion Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbury, New Jersey
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 23, 2013

The room was nice.Front desk very cooperative.Room clean as well as bathroom.Would stay again, price is rigjht for business travel.$5.00 breakfast buffet very good idea , rather spend $5.00 for an unlimited buffet , than get a free breakfast thats not that good . Eggs were very tasty.The women working the buffet on both Monday and Tuesday morning were over the edge in service.They reperesent the kitchen well.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHotelTR, Manager at Clarion Hotel & Conference Center Toms River, responded to this review, May 24, 2013
Thank you for taking the time to write a review for the Clarion Hotel Toms River. We appreciate your feedback and compliments. We look forward to you staying with us again in the future!

Sincerely,
Clarion Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel & Conference Center Toms River

Property: Clarion Hotel & Conference Center Toms River
Address: 815 Route 37 W, Toms River, NJ 08755-5015 (Formerly Quality Inn Toms River)
Phone Number:
Location: United States > New Jersey > Jersey Shore > Toms River
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Toms River
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion Hotel & Conference Center Toms River 3*
Number of rooms: 100
Official Description (provided by the hotel):
Formerly the Quality Inn Toms River, we have been upgraded to become the Clarion Hotel & Conference Center. We have replaced our guest room furniture & bedding in every room including beds, bed covering, linens, pillows, blankets, etc. We have flat screen televisions in all guest rooms and recently added 14 new HD TV channels to the programming. All of our guest rooms include a refrigerator, microwave, and a coffee maker. We recently added a new exercise room, and expanded our business center. We feature meeting rooms and two ballrooms for all of your banquet needs. Come and enjoy casual dining in our onsite Ike's Pub & Grill, with 50" HD Plasmas in the bar, and an upgraded sports package with NFL Sunday Ticket. We feature an outdoor pool & sundeck, and offer free wireless internet access throughout the entire hotel. Onsite parking is free. ... more   less 
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Also Known As:
Quality Inn Toms River Hotel Toms River
Toms River Quality Inn

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