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“A very welcome surprise.”

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Days Hotel Toms River Jersey Shore
Ranked #2 of 11 Hotels in Toms River
Reviewed July 12, 2013

I had promised to take my daughter and her two friends (15yr olds) to Seaside heights for a couple of days. I didn't want to stay in seaside so I settled on this Holiday Inn in Toms River.

I didn't know what to expect, I thought it would have a run down feel to it. As I drove up to the front door I was amazed at how clean and modern it looked. We were greeted a big smile by Jennifer, a loud ( in a very good and confidant way) powerful person, with deep rich red hair. and a strong presence. Her single focus was to get us checked in and make us happy.

We had adjoining rooms, so I felt safe that my daughter and her friends were a stones throw a way from me. The room was very cookie cutter and basic and was exactly what I expected and wanted. The room was very clean, well maintained and had a great huge flat screen TV. All I was looking for was to have a room that was clean, safe, and functional. It met all my needs.

The next morning as I was walking to breakfast, I was greeted with a loud booming hello from Jennifer greeting me good morning. This recognition put me in a great mood, and something I haven't experience from a front desk service person in a very long time.

I went to the buffet breakfast which I was a bit disappointed with. The eggs were rubbery and cold. Most of the food was uninspiring. Also it was the same buffet the next morning. I was hoping for maybe a special dish of the day, like pancakes, or French toast etc, etc. The fruit was very fresh and tasty. I think they should put just a little more effort into the buffet.

Because the weather was terrible my daughter and her friends stayed at the hotels pool and loved it. They have a great sauna and keep the area very clean.

Over all, I'd say that if you are looking for a solid comfortable hotel that will meet all your basic needs, then this Holiday Inn will be a very welcome surprise.

Room Tip: All the rooms were more or less the same, in this case that's not a bad thing.
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  • Stayed: July 2013, traveled with family
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2  Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Days Hotel Toms River Jersey Shore, responded to this reviewResponded July 15, 2013

Dear David K,

Wow! Thank you for this excellent review! We are so glad you, your daughter, and her friends had an excellent stay at the hotel. We work hard to provide our guests with exceptional accommodations and service, and your comments are greatly appreciated. We also appreciate your feedback regarding our breakfast buffet, and they will be addressed with management. We are always looking for ways to improve. Thank you again, and we hope you choose to stay with us again in the future!

Sincerely,
Holiday Inn Toms River

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649 - 655 of 879 reviews

Reviewed July 8, 2013 via mobile

We stayed at this hotel for one night because it offered a block of rooms to the lacrosse tournament we were attending. Staff was pleasant and helpful but the rooms need updating. Bathroom: difficult to access paper roll and faucets were very old / hard to operate with arthritis.
Beds: a choice of pillows got me excited, but then I sat on the bed and it felt like concrete. Couldn't get comfortable all night, and AC was extremely noisy but not terrific at cooling the room. We haven't stayed at Holiday Inn recently, but have stayed at several Holiday Inn Express locations. We find those to be much better equipped and comfortable, and like the coffee and breakfast selections better. We did not have time to eat at the hotel restaurant. On the plus side, this hotel is conveniently located on a major road and near Seaside Heights and other New Jersey shore locations, with plenty of shopping and restaurants nearby.

  • Stayed: July 2013
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1  Thank RoadBlonde76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Days Hotel Toms River Jersey Shore, responded to this reviewResponded July 11, 2013

Dear RoadBlonde76,

Thank you for your review of the Holiday Inn Toms River. We apologize that your accommodations did not sufficiently meet your needs. Your review has been shared with management and your comments will be taken into consideration. Thank you again, and we hope you choose to stay with us soon.

Sincerely,
Holiday Inn Toms River

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Reviewed July 8, 2013

Hotel room was very clean and bed was super comfortable. Front desk staff, especially Jennifer, was super helpful and friendly. They accommodated my request for an additional night stay at same rate. Wireless internet connection was strong and plenty of parking was available even though the hotel was booked solid. Two things brought my vote down one notch: I had to return my restaurant food order twice because it was not cooked properly (don't count if this is not a hotel-owned establishment) and the housekeeping service was slow or non-existent. The second day of our stay we returned to the room at 3:00 PM and the room had not yet been serviced so we had to find fresh towels. When we got back at 9:00 PM it was cleaned and made up. The third day, we returned at 3:00 PM and again at 10:30 PM and the room was never cleaned. We had to call for fresh towels for morning showers.

Room Tip: No balconies and north side rooms overlook a rooftop. West and South side rooms overlook the highway...
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  • Stayed: July 2013, traveled as a couple
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1  Thank Annpala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Days Hotel Toms River Jersey Shore, responded to this reviewResponded July 11, 2013

Dear Annpala,

Thank you for the wonderful review of your stay at the Holiday Inn Toms River! We are thrilled you enjoyed your stay and found our staff to be friendly and helpful. We do apologize that there were concerns regarding your food at The Palms Restaurant and Lounge. This is very unfortunate, and we hope you were able to enjoy your meal after it was cooked to your liking. We also apologize that your room was not cleaned promptly. Your concerns were addressed to the staff to ensure this does not happen again.

Thank you again for the great review, and we hope you choose to stay with us again soon!

Sincerely,
Holiday Inn Toms River

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Reviewed July 7, 2013

Stayed here with the family on our way to Cape May. Couldn't beat the price. The rooms were decent & clean. The staff was kind enough to let us check in early after an exhausting day on the road. Nice pool, which we were lucky enough to have to ourselves for almost two hours. Nice location right off the Garden State Parkway and close to many restaurants and a mall. Would definitely stay here again if we are in the area.

  • Stayed: June 2013, traveled with family
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Thank 223stephaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Days Hotel Toms River Jersey Shore, responded to this reviewResponded July 8, 2013

Dear Stephanie L,

Thank you for your excellent review of the Holiday Inn Toms River! We are glad we could provide you and your family with a relaxing, comforting stay after a long day on the road. Thank you again, we hope to see you again soon.

Sincerely,
Holiday Inn Toms River

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Reviewed July 7, 2013

Our family stays at this hotels 2-3 times a year for vacation. This is our second year of staying with this hotel. We do travel quite often for business and as a family, and we have to say that Jenn Schel, FD Supervisor is providing us with outstanding service every time we stay. She is going out of her way to accommodate our requests, she is very efficient and always has a smile and warm welcome for us! Her service is great - she represents the best customer service we have seen, including 5 star hotels that we have stayed in. We actually are looking forward to be coming to this hotel and experience the outstanding service that Jenn provides. Jenn makes us feel very well taken care of and we do appreciate it especially on our vacation! We love this hotel and do recommend it to our friends and family.

  • Stayed: July 2013, traveled with family
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1  Thank guest672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Days Hotel Toms River Jersey Shore, responded to this reviewResponded July 8, 2013

Dear guest672,

Thank you! We greatly appreciate the 5-star review! Your comments about Jennifer and the rest of the staff will be shared with everyone here. We work hard to provide all our guests with exceptional service, and it is great to hear that we are accomplishing that. Thank you for continuously choosing to stay with us, and we look forward to your next stay!

Sincerely,
Holiday Inn Toms River

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Reviewed July 6, 2013

The staff is courtesy and welcoming. They go above and beyond to make sure their customers are happy and satisfied. The rooms were clean and comfortable. Very nice location with good amenities. Would recommend this hotel to anyone!

  • Stayed: July 2013, traveled with family
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Thank kim m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Days Hotel Toms River Jersey Shore, responded to this reviewResponded July 25, 2013

Dear kmuccioli,

Thank you for the 5-star review! At the Holiday Inn Toms River, our number one priority is the customer experience. After reading your review, we are happy to hear that we are accomplishing great customer service and providing our guests with exceptional accommodations. We greatly appreciate your recommendation to other travels, and we hope to see you again soon!

Sincerely,
Holiday Inn Toms River

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Reviewed July 5, 2013

Our stay was extremely enjoyable. I dealt with Jennifer Schel from the date of booking our reservation to the date of checkout and would like to give her special recognition. Jennifer was extremely professional, helpful and pleasant while assisting us in booking our stay. When we checked in, she was a delight to meet and even remembered our phone conversation. When we had a slight hiccup during our stay (room phone inoperable), she jumped right on the issue and corrected it in a timely manner. Her pleasant and professional demeanor continued right through our checkout, when she assisted us with a future booking. We would return just because of Jennifer and how she added to the experience of our stay.

  • Stayed: June 2013
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1  Thank bbf2530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Days Hotel Toms River Jersey Shore, responded to this reviewResponded July 8, 2013

Dear bbf2530,

Wow! Thank you for this glowing review of the Holiday Inn Toms River! We are extremely pleased that you enjoyed your stay, and we greatly appreciate your wonderful comments about Jennifer. Your review will be shared with the entire staff as I am sure this will brighten their day. We are looking forward to your next visit!

Sincerely,
Holiday Inn Toms River

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Hotel Toms River Jersey Shore

Address: 290 Route 37 E, Toms River, NJ 08753-5564 (Formerly Holiday Inn Toms River)
Phone Number:
Location: United States > New Jersey > Jersey Shore > Toms River
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Toms River
Price Range: $87 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Days Hotel Toms River Jersey Shore 3*
Number of rooms: 173
Official Description (provided by the hotel):
Ideally situated off of the Garden State Parkway and close to a wide array of Jersey Shore attractions, the Days Hotel in Toms River-Jersey Shore offers a fanatical devotion to quality, cleanliness and one-on-one care. Cutting-edge amenities, peerless service and state-of-the-art facilities, plus a convenient location, make it the perfect pick whether you're planning a vacation or business trip to Toms River.The hotel's location in Toms River, NJ is especially ideal for corporate travelers who seek to maximize efficiency and productivity. There are a number of military facilities nearby, including McGuire Air Force Base, and Exelon's Oyster Creek Power Plant is also easily accessible. Also, for meetings of up to 400 people, you can consider making use of one of the five function rooms we offer.Vacationers find endless entertainment outlets in Toms River, NJ. The hotel's proximity to Seaside Heights means beaches, shopping, a scenic boardwalk and amusement park rides are 10 minutes away. You can also take a day trip to the Jersey Shore Premium Outlets, just 20 miles from the hotel.Guests look forward to coming home to Toms River, NJ because of this hotel's fantastic amenities. The heated, indoor pool and a sauna promise relaxation, and free hotel-wide Wi-Fi access keeps you connected. Happy hour at Palm's Lounge is always fun, and dinner at Palm's Restaurant is sure to satisfy. Guests must be 21 or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. ... more   less 
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Also Known As:
Holiday Inn Toms River Hotel Toms River
Toms River Holiday Inn

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