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“Two Star Accommodation”

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Days Hotel Toms River Jersey Shore
Ranked #2 of 11 Hotels in Toms River
Certificate of Excellence
Boston
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Two Star Accommodation”
Reviewed April 27, 2013

Pros: Front desk staff were wonderful. Quick to respond to any query. Had extra towels and glasses sent to the room promptly. Room the standard size and clean. Pool was bigger than many, and inviting. Room where wedding reception held typical. Location is convenient to Garden State Parkway.

Cons: Rooms smell musty (2nd floor) but it could possibly be from first floor smoking rooms. (No smoking allowed in hotels in Boston - yay!) Pool towels baby sized. Serving staff at wedding we attended had a little bit of attitude but then back tracked. Damage done. Not partial to black glove service but perhaps that was the bride's choice.Was never offered coffee even though I was seated. Husband and I served ourselves. Food needs a serious overhaul - greasy hors doeuvres (the spanikopita was delish however) and tasteless - prime rib.

If you are looking for a place with ambiance, this has none as it is on a major road. If you need a place to rest your head for one night, it's ok.

Stayed April 2013, traveled with family
Helpful?
Thank Mahj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Days Hotel Toms River Jersey Shore, responded to this review, May 1, 2013
Dear Mahj,

Holiday Inn Toms River would like to take this opportunity to apologize for the inconveniences you experienced during your stay. This is not typical of our property, especially the service you received during the wedding reception you attended. Your comments will be shared with the entire staff, and we will take your feedback into consideration. Again, we apologize for any inconveniences, and we hope you choose to stay with us again in the future.

Sincerely,
Holiday Inn Toms River
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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771 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
NEPA
Level Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed April 24, 2013

We were there for a basketball tournament and the hotel was full to capacity. The hotel wisely let us use the unoccupied ball room to congregrate as the lobby was quite tiny. Having a place for the girls to sit and eat I think kept our noise contained as sometimes they will tend to congregate in one room which can get quite noisy for the other guests. Jennifer was very very nice to us. The rooms were clean but I think the owners should spend some capital upgrading. The cleaning staff was lovely to us and I look forward to staying here again this weekend.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marykatesmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Owner at Days Hotel Toms River Jersey Shore, responded to this review, April 29, 2013
Hi Marykatesmom,

We are very happy to hear that you and your family along with basketball girls had a wonderful time at the Holiday Inn Toms River! We are glad we could make arrangements with you and the team by giving you our ballroom to meet in. We can't wait until your next visit!

Sincerely,
Holiday Inn Toms River
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumming, Georgia
1 review
Reviewed April 20, 2013

The hotel itself; stained hallway carpets, outdated rooms, dirty linens and murky pool were not what we expected. We were in town for a wedding that was taking place right in the hotel, so it didnt come to mind to question going anywhere else.
The staff on the other hand was awesome, from the first two girls that greeted us the first night to the manager Jennifer Sohel who was there to meet all of our needs.
The wedding ceremony was beautiful and the food and reception was amazing.
Overall, the owner of this establishment should put some money back into it. It clearly is a great location that seems to be very busy.

Room Tip: Make sure that you specify a non smoking room if you dont like to sleep in a very stinky smoky room...
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rgadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Days Hotel Toms River Jersey Shore, responded to this review, April 22, 2013
Dear Rgadvisor,

Holiday Inn Toms River would like to take this opportunity to apologize for the inconveniences you experienced during your stay with us. We appreciate your feedback as we are always looking for ways to improve. We are happy that you found our staff to be friendly and helpful, and it is wonderful to hear that the wedding and reception were beautiful.

Sincerely,
Holiday Inn Toms River
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Throop, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 16, 2013

Our stay at holiday in at Toms River NJ was very nice. It was very clean and very accomadating-- we were there for a basketball tournament for our daughter, The kids were swimming in the pool and the parents were poolside having drinks-- when it was time for the pool to close they invited us to use one of the banquest rooms to coninue our socializing. The front des manager was very sweet Jennifer Hayen Schel-- she gave us tips on nearby restaurants and she was on the money. SHE MADE OUR STAY VERY ENJOYABLE

Stayed April 2013, traveled with family
Helpful?
1 Thank Wayne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Days Hotel Toms River Jersey Shore, responded to this review, April 19, 2013
Hi Wayne W,

Thank you so much for your review of the Holiday Inn Toms River! We are so glad you loved your stay and were able to enjoy many of the amenities we have to offer. We hope you and your family choose to stay with us again soon!

Sincerely,
Holiday Inn Toms River
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumming, Georgia
1 review
Reviewed April 16, 2013

We stayed at Holiday Inn Toms River from April 4 thru April 7 for the wedding of our grandson, which was held at this facility. Due to the fact many of us came in from out of state we occupied a good number of rooms. Although the hotel itself was not the cleaniest, nor most attractive hotels we have stayed at, I feel there were other reasons to comment.
I would like to comment on the staff in this particular hotel, from the service attendants to the front desk service. I would like to commend Jennifer Schel especially. She was so helpful and friendly. She made us all feel like family. She went above and beyond to accomodate our needs.There were two other girls servicing the front desk on the dates we were there, I can't recall their names, but they also were pleasant and accomodating. I think they are all an assest to your establishment. Like I said earlier in this note, especially Jennifer Schel.
Another thing I would like to comment on is the actual wedding, the rooms that were occupied for the ceremony, coctail hour and the reception, were much more satisfying than the main hotel. The wait staff was right on target with service and pleasantries.
I can't say we would come back to this facility due to the atmosphere. However, we believe the staff compensated for this... Sincerely, Rachael Flohr

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Days Hotel Toms River Jersey Shore, responded to this review, April 18, 2013
Dear Rachael F,

Thank you for taking the time to review the Holiday Inn Toms River on TripAdvisor. We are glad you enjoyed your stay due to our excellent staff. We greatly appreciate you sharing such wonderful comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toms River, New Jersey
1 review
Reviewed April 15, 2013

due to hurricane sandy i spent over 100 days at the holiday inn.jennifer schel made my stay very comfortable during this trying time. her helpfullness smile personality and professionalism went a long way and was above and beyond the call of duty. hoilday inn should be proud to have an employee like jennifer and to be smart enough to hire her, because of her i will be staying at holiday inns in the future thank you for my wounderful experience.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susan d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Days Hotel Toms River Jersey Shore, responded to this review, April 18, 2013
Dear Susan D,

Thank you for this wonderful 5-star review. We are so glad Jennifer and the rest of the staff made you comfortable during your extended stay. We are very appreciative of our fantastic team! We know what a difficult time these past few months have been following Hurricane Sandy, but we are glad your experience with us was enjoyable.

Thank you again!

Sincerely,
Holiday Inn Toms River
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PA- USA
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 14, 2013

Jennifer was fabulous she hooked us up with great rooms . The elevator got stuck once but they fixed it. I loved the rooms and I am coming back in two weeks. The pool area and courtyard was spectacular and we had the most awesome breakfast buffet yesterday with fruit, cereal, toast and bacon. I highly suggest this place for anyone staying in Toms River NJ.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny F, Manager at Days Hotel Toms River Jersey Shore, responded to this review, April 15, 2013
Dear crelange,

Thank you! Your 5-star review of the Holiday Inn Toms River brightened the entire staff's day! It is always great to hear that our guests completely enjoyed their stay with us. We hope you stay with us again soon!

Sincerely,
Holiday Inn Toms River
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Hotel Toms River Jersey Shore

Property: Days Hotel Toms River Jersey Shore
Address: 290 Route 37 E, Toms River, NJ 08753-5564 (Formerly Holiday Inn Toms River)
Phone Number:
Location: United States > New Jersey > Jersey Shore > Toms River
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Toms River
Price Range (Based on Average Rates): $
Hotel Class:3 star — Days Hotel Toms River Jersey Shore 3*
Number of rooms: 173
Official Description (provided by the hotel):
Ideally situated off of the Garden State Parkway and close to a wide array of Jersey Shore attractions, the Days Hotel in Toms River-Jersey Shore offers a fanatical devotion to quality, cleanliness and one-on-one care. Cutting-edge amenities, peerless service and state-of-the-art facilities, plus a convenient location, make it the perfect pick whether you're planning a vacation or business trip to Toms River.The hotel's location in Toms River, NJ is especially ideal for corporate travelers who seek to maximize efficiency and productivity. There are a number of military facilities nearby, including McGuire Air Force Base, and Exelon's Oyster Creek Power Plant is also easily accessible. Also, for meetings of up to 400 people, you can consider making use of one of the five function rooms we offer.Vacationers find endless entertainment outlets in Toms River, NJ. The hotel's proximity to Seaside Heights means beaches, shopping, a scenic boardwalk and amusement park rides are 10 minutes away. You can also take a day trip to the Jersey Shore Premium Outlets, just 20 miles from the hotel.Guests look forward to coming home to Toms River, NJ because of this hotel's fantastic amenities. The heated, indoor pool and a sauna promise relaxation, and free hotel-wide Wi-Fi access keeps you connected. Happy hour at Palm's Lounge is always fun, and dinner at Palm's Restaurant is sure to satisfy. Guests must be 21 or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. ... more   less 
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Also Known As:
Holiday Inn Toms River Hotel Toms River
Toms River Holiday Inn

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