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“Nice atmosphere, slow service”

Artisan's Brewery & Italian Grill
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Ranked #26 of 299 Restaurants in Toms River
Certificate of Excellence
Price range: $30 - $30
Cuisines: Grill
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Dining style: Casual Dining
Cross street: Bey Lea
Reviewed September 3, 2013

Went with an office group of ten for lunch. Reservations are accepted, we were in a small semi private room with great atmosphere. The service was so slow, we waited 45 minutes to get our lunches, the bread served not only was great, it saved us from starvation. Of the ten of us, five like their food, the three who had burgers all agreed average at best, two had cheesesteaks, so skimpy that the cooks should have never even let them leave the kitchen. The server missed the mark on getting all the orders straight, missing fries, no mayo, no horseradish, no ketchup, by the time these items arrived, most were done eating. To add to the slow service, a twenty percent gratuity was added. it took us over two hours for lunch and we had to beg for the check, then one person got up to find someone so we could pay the bill. I would not recommend this restaurant and would never go back, not sure what was worse, the food or the service.

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1  Thank Hutch531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 - 85 of 124 reviews

Reviewed August 23, 2013

Saw this place mentioned in an Ocean County shore guide book. We were on our way home from the shore and wanted to stop somewhere decent. We saw this place in one of the books and thought we would give it a try... Nice find and food and drinks were great. Very nice inside, good service. Their micro beers are a must. Try to sit in the lounge - up to six during the week their drinks are discounted. Hope to go back one day if in the area.

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Thank yummimummi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013 via mobile

Our server, Billy Cardone was fantastic. Helpful, knowledgeable. 2pm starts happy hour. Wasn't very hungry. We came for the microbrew beer. Had some great split pea soup. If we had been hungry, we would have tried the stuffed flounder. My hefeweizen was as described - nice and fruity. Hubby enjoyed the amber red. Even had free appetizers out for happy hour.

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Thank PSLCruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

We were pleasantly surprised at how nicely appointed it was inside. Dark wood, upscale wall decorations, nice music & comfortable booths. Staff was attentive & helpful. There are several rooms and a few private booths. It's a cozy atmosphere and the acoustics kept it quiet. The brewery is in the bar area but it was not noisy. The menu covers everything. We went with 2 early birds. Salmon & Homemade Lasagna. Both were delicious. They were standard portion size & not huge portions. We did not leave hungry & no doggie bag. It comes with soup or salad, rolls, dessert & coffee. Their brewery beer was good. A great deal and it's 7 days / week. Join the Rewards club for free. They also have a different special going on each day. I will be back many times.

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Thank Mike_Drummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

Cozy restaurant. We had a great waiter, Will. He was very attentive, knowledgeable about the menu, great manners and nice to look at too!! Very reasonable prices. Great menu, many many choices. Early bird pricing was great! Chocolate mousse was simply delicious! Enjoyed the experience.

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Thank Janice K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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