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Quality Suites Tinton Falls
Ranked #4 of 4 Hotels in Tinton Falls
Chicago, Illinois
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Save Money, but.........”
Reviewed July 2, 2009

Some of this was good, some not so good. We stayed there because the rest of the family was staying at the Courtyard down the street for $169/night, but the Comfort Inn charged only $139. They also provided a free hot breakfast, while the Courtyard charged $11.95. So economically it was worthwhile. It was well-located too, right off of NJ 18 and the Garden State Parkway, and 15 minutes drive to the train station at Little Silver.
The hotel can handle 5 people or families with children because it sleeps 5 and has a kitchenette--small refrigerator, microwave, 2 hotplates, dishwasher and small sink. We had only 1 TV, which is not good for adults w/children who want to watch different programs. The refrigerator was too small for our needs & the freezer compartment was extremely small & did not work well. The hotel has another suite for 5 w/larger refrigerator & microwave & 2 TVs but no hotplate or sink for dishes. The room also had only 1 bathroom. The pool water was cool/cold although it was an indoor pool. The hotel has breakfast with an OK array of eggs, sometimes sausages, boiled eggs, corned beef hash and rolls but no hot cereal or make-your own waffles. The woman in charge of providing breakfast service was snotty, unhelpful and certainly did not belong in that job. She would not bring more food out when asked even if it was before closing time. She often would start putting food away before the 9:30 a.m. cutoff. The bread was stale. When someone complained that they had missed breakfast, the manager told her to make more food for them, and she did. The hotel room keys consistently failed, causing us to repeatedly go to the front desk and get new magnetic keys, a daily event. The Internet service gives us pause.....GREAT PAUSE!!!. It is slow as a snail's tail, and this goes for both the in-room wifi as well as the business center. Yahoo was filtered for some reason, and only a text version was available. Also on Saturday night there were hordes of loud unsupervised teenagers, but thankfully they went to bed early. All of this was a collection of minor annoyances. But the absolute height of ignorance was the toilet incident. The kids had gone to bed, and the toilet handle had broken off. Water was pooling on the floor from a leak at the base. A call to the desk clerk brought the suggestion we should change rooms. No, we responded, the children were asleep and we would need to pack everything. The clerk then said we should wait until morning and take it up with the manager. To this suggestion I hit the ceiling. Five people would not do without a toilet overnight. After twenty minutes of back and forth phone calls, the desk clerk said someone would be coming in ten minutes, which turned out to be twenty. He managed the "repair" so that the toilet would flush manually by holding down the handle. It still leaked at the base, but he did slow it down. For our inconvenience with the toilet the manager knocked off some money from the total bill, so he acknowledged that our stay could have been better, and did ask us to return.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank norshore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Florida
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 29, 2009

The kids loved the indoor pool. Room was very nice and staff was very friendly and helpful.

We stayed here to be able to go to Six Flags the next day. It was still about a thirty minute drive to get to the park but I don't think there's anything much closer.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atta76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 8, 2008

This hotel has been completely renovated, this was my second time going to this hotel and the first time the hotel was in a pretty bad condition but now its been completely new and therefore it looks pretty amazing. Therefore I advice everyone to go to it.

Stayed September 2008
Helpful?
1 Thank andfsh200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petersburg, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 21, 2008

My wife and I stayed at this hotel last year when it was called Sunrise. It was a complete dump with filthy rooms and horrible service. When we booked our stay this month, we did not realize this Comfort Inn and Suites was the same hotel!! When we pulled up, despite the new sign and outside (which was considerably nicer) we recognized the location and decided to go in to cancel our stay! Upon entering, we immediately thought we must be confused! Wow!! What a difference from last year. Everything was bright and clean. The front desk staff welcomed us with big smiles and actually looked happy to be working there. I asked if this hotel was under another name before and they said yes but they had new owners now. Thinking maybe only the main area had been updated for show, I asked if I could see our room BEFORE checking in and they didn't hesitate a second. I was very pleased. The room was updated, had what appears to be brand new furniture and was very clean. When I went back to the front desk, they asked what we thought and I could only say "impressed". Our two day stay was problem free. The staff's service was five star all the way! Each year my wife and I come to Tinton Falls to visit family and friends. After our stay here I can honestly say we felt like we were leaving our new extended family at this hotel. What a difference!! A great wonderful difference!

  • Liked — Staff!!! Great Service!
  • Disliked — Can't think of anything.
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank golfaddict2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites Tinton Falls

Property: Quality Suites Tinton Falls
Address: 3 Center Plz, Tinton Falls, NJ 07724-9743 (Formerly Comfort Inn & Suites Tinton Falls)
Phone Number:
Location: United States > New Jersey > Tinton Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Tinton Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Tinton Falls 2.5*
Number of rooms: 96
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Also Known As:
Comfort Inn And Suites Tinton Falls
Comfort Inn & Suites Tinton Falls Hotel Tinton Falls
Comfort Inn Tinton Falls

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