If you have read the previous reviews that address the poor customer service at this "hotel" (read motel), my review will not hold any surprises for you. We received a lukewarm greeting at reception. We checked into a room that considering that it was in a suburban locale, was somewhat small, with a bathroom that was second only to airplane toilets in its compact size. (The towel rack was inside the shower.) To be fair, it was pleasantly decorated, resonably clean and odor free.
The desk staff was unresponsive to our requests. In addition, when housekeeping did not replace the towels they removed, we were told there was nothing they could do about it. We ordered room service for breakfast from the express menu thinking this would simplify the order process. They made multiple mistakes on both days. All the food was wrapped in clear plastic wrap in what I imagine was an attempt to deliver it to the room warm. They only succeeded in making already mediocre food look and taste like cafeteria food.
Additionally, the wireless internet reception was poor to the point of being unusable. This is a good hotel if you are looking for a clean bed and little else. If you are looking for anything beyond that, I recommend you take your money elsewhere.
- Official Description (provided by the hotel):
- The beautiful Clinton Inn boutique hotel in Tenafly, New Jersey, is close to Englewood, Englewood Cliffs, Fort Lee and is just 30 minutes to New York City. Guest rooms and junior suites offer comfort bedding, a large work area and free high speed internet access. Work out in the 24-hour Fitness Center. Dine at delicious Palmer's Crossing Restaurant for breakfast, lunch or dinner. Over 12,000 sq ft of flexible event and meeting space for weddings, Bar/Bat Mitzvahs, reunions and corporate events. ... more less
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- Also Known As:
- Clinton Hotel Tenafly