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“A happy accident”

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Holiday Inn Philadelphia South-Swedesboro
Ranked #3 of 3 Hotels in Swedesboro
Chesapeake, Virginia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“A happy accident”
Reviewed May 30, 2014

Found this hotel, or should I say my GPS found this hotel while traveling up Jersey Turnpike. Had enough of driving so I found the closest place. Turns out it was 6 miles from turnpike, it's right off the Garden State Parkway. But I'd called, they'd given me a good military/government rate discount price over the phone so I went.
Nice location, has a Wawa and a couple of fast food type places next to it for breakfast.
Lobby looked decent enough, front desk folks were friendly, free water bottles and papers. Was a bit worried when I got off the elevator, carpet in hallway had seen better days, baseboards (or the plastic equivilent) were gone.
Got into room, it was clean, smelled good, bed was comfortable. Had a beer at the bar, it was cheap and cold. Wi-fi worked well for me.
Didn't sample the restaurant, had breakfast at the aforementioned Wawa. Would recommend overall, would also like to see it once they finish renovating.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomandJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISwedesboro, Director of Sales at Holiday Inn Philadelphia South-Swedesboro, responded to this review, June 3, 2014
Dear Tomandjc,
Thank you for taking the time to write a review on the Holiday Inn Philadelphia South Swedesboro. We are glad your GPS found us. I apologize for the looks of the hallway carpet, as you already know we are in the process of replacing it. We are thrilled to see that you enjoyed your stay with us. Your feedback is greatly appreciated. We hope to see you again in the future. Thank you
Sincerely,
Dana Gilliam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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123 reviews from our community

Traveler rating
    37
    49
    17
    13
    7
See reviews for
29
27
10
39
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Danish first
  • English first
  • Italian first
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  • Any
English first
Glassboro, New Jersey
1 review
Reviewed May 21, 2014

We, at Save A Yorkie Rescue, held our annual event in Swedesboro and had many families, and their dogs, stay over at the Holiday Inn, and had a great experience. Our founders brought two large cakes and the hotel staff put it in their refrigerator units. Just great service!

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Victor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISwedesboro, Director of Sales at Holiday Inn Philadelphia South-Swedesboro, responded to this review, June 3, 2014
Dear Victor M,
Thank you for taking the time to write a review on our property. It was an absolute pleasure having you and your furry friends stay with us. We look forward to accommodating you again in the future. Again, Thank you.
Sincerely,
Dana Gilliam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 24, 2014

For my job we stay at Holiday Inn and HIE. I usually like my stay, but this one was not good. First off, the hotel looks old and run down. Second, I didn't get any internet coverage on the fourth floor. That didn't make me happy. Third, I thought breakfast was okay. It is probably worth the money. If I would choose between the Hampton and the Holiday Inn, I would definitely choose the Hampton and get the HHonors points!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Red_Alert_V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISwedesboro, Director of Sales at Holiday Inn Philadelphia South-Swedesboro, responded to this review, April 28, 2014
Dear Red Alert V,
Thank you for taking the time to write a review on our property. We are sorry to see that you did not enjoy your overall experience with us. We do have an internet support service that can help get our guests online if they are having troubles with their PC. Intercontinental Hotel Group (Holiday Inn, Holiday Inn Express, Ect) does offer a rewards program. It is IHG Rewards Club where you can collect points. Ihg Reward points never expire and you can redeeem them for great mercandise, hotels ect. Thank you for sharing your feedback, We hop you will stay with us again in the future.

Dana Gilliam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 22, 2014 via mobile

The only impressive thing about this hotel was that the maintenance person showed up in a timely fashion to fix the air conditioning that was not working. Their guest book in the room stated room service was available 6am-10pm. They left out not available from 11-5pm. Breakfast wasn't delivered without an issue and food was subpar. Hotel looks like it is under renovations but not sure.

Stayed April 2014, traveled on business
Helpful?
1 Thank Peggy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISwedesboro, Director of Sales at Holiday Inn Philadelphia South-Swedesboro, responded to this review, April 23, 2014
Dear Peggy P,
Thank you for taking the time to write about your recent stay. We are sorry about the confusion with our room service hours. We will definately look into that and update our guest books. Again Thank you
Dana Gilliam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowie, Maryland
Level Contributor
222 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed March 10, 2014 via mobile

I was pleasantly surprised with my stay here. I came for an overnight visit with my two kids (ages 3 and 6), and was given a hearty welcome at checkin as well as at the restaurant when we ate breakfast the next morning.

The hotel is going through renovations on the fourth floor (where we stayed); and it does have somewhat of an older feel to it - but I found that this place had all of the essentials for a fantastic stay.

The girls at checkin were very warm and cordial - and suggested a room type change (one with a larger bed) that they thought might be more suitable because of my height. (I'm very tall). The one who gave me my room keys also gave me heads up on a 25% discount on my restaurant bill if I chose to dine in for being a member of the inn's loyalty program.

Speaking of the restaurant (which we eat at)... Barbara was our morning waitress. She was awesome. The restaurant is quite spacious and spread out, and has a flat screen TV where you can watch the news while you eat. Barbara was very kind and engaged my kids and simply made me feel like I was at home with her genuine hospitality and caring attitude. She offered to have the kitchen make me made-to-order eggs, which I agreed to (though they never came out)... and kept our orange juice glass full. The Buffett was delicious and was very reasonably priced for all-you-can-eat. Not inclining tip - I spent less than $9 for me and my two kids to all eat and drink to our satisfaction.

Yes - this place is not the Ritz Carlton and yes - the building shows some age. But the service, overall attention to detail from the staff and overall value make this the first choice for this frequent traveller next time I'm in the area.

Stayed March 2014
Helpful?
Thank jacobandjune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISwedesboro, Director of Sales at Holiday Inn Philadelphia South-Swedesboro, responded to this review, March 25, 2014
Dear Jacoband June,
Thank you for taking the time to write a review on the Holiday Inn Philadlephia South Swedesboro. Your feedback is greatly appreciated. We are happy that you have enjoyed your stay with us. We look forward to serving you again in the future. Again, thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
105 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 4, 2014

Driving down from NYC to North Carolina during the snow storm in a tiny car was not working. Driving thru a whiteout and almost crashing twice I decided I needed to stop for the night. Thank goodness for this hotel!!!!! The storm was so bad I wound up staying two nights. The rooms were big clean and they had a bar the served food as well. The staff was very nice and helpful, I was stranded but in heaven!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Latnldy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HISwedesboro, Director of Sales at Holiday Inn Philadelphia South-Swedesboro, responded to this review, March 6, 2014
Dear Latnldy1,
Thank you for taking the time to write a review on our hotel. We are certainly happy that you decided to be safe and stay with us through the storm. Thank you for the wonderful comments about our hotel and staff. I will be sure to share your comments with them. We sure hope you stay with us again inthe future, hopefully under different circumstances. Again, Thank you!
Sincerely,
Dana Gilliam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
morganville NJ
Level Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed February 1, 2014

Compared to other chains that have upgraded their rooms, this one is left in the past:no easily accesible outlets near the bed/night stand (my laptop is plugged in behind the other bed), no mini-fridge, no microwave. There is at least a flat screen TV but only about 50 channels on it.

The back door does not have a card access device; that door shuts and you have to go back around the front. On the first floor in the one-teens hallway, there is a musty smell that doesn't go away. There is a sign in the lobby apologizing for the appearance, but there is no date on it, so this sign could be here for years (see photo uploads). One of the two elevators is out of order.

At the entrance, while there is a covered area for parking/check in, it reeks of smoke because everyone steps right out front to have their smoke break.

To be fair, I didn't attempt to see how the restaurant service was this time, but since it was iffy at
best in the past, why should I try again with lots of good choice in the business district?

Beds are very comfortable but the heater noisy. They are pet friendly with lots of grass.
Very nice looking room. Telling, perhaps that on the chain's own site, they merit only a 3.8 out of 5.

Room Tip: Don't accept a room 113-119.
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dogtired2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Philadelphia South-Swedesboro, responded to this review, February 17, 2014
Dear dogtired2010,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room layout prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Philadelphia South-Swedesboro

Property: Holiday Inn Philadelphia South-Swedesboro
Address: 1 Pureland Dr, Interstate 295 at Exit 10, Swedesboro, NJ 08085-1757
Phone Number:
Location: United States > New Jersey > Swedesboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Swedesboro
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Philadelphia South-Swedesboro 3*
Number of rooms: 161
Official Description (provided by the hotel):
Located near Philadelphia, PA in southern New Jersey, the Holiday Inn® Philadelphia South - Swedesboro hotel provides travelers without the big-city bustle and the comfort of a small town. Our hotel is near Philadelphia, PA as well as Wilmington, DE. Leisure travelers surround themselves with history while at our hotel. Swedesboro boasts a selection of historic sites, especially in the Mullica Hill area, as well as proximity to the Liberty Bell in Philadelphia. Kid-friendly attractions include the U.S.S. New Jersey and the Adventure Aquarium in Camden, Iceworks Twin Rinks in Aston, PA and Rowan University in Glassboro, NJ. Adults are free to try their luck at Harrah's Casino in Chester, PA or visit Dream Park Equestrian Center located only 5 minutes away. Our hotel's address near Philadelphia International Airport (PHL) is a major draw to corporate travelers visiting Pureland Industrial Park, and with 5,000 sq. ft. of flexible meeting space, we have the ability to service most any size wedding reception, reunion, corporate or social event. We even offer free hotel-wide Internet access. Whether you're at our hotel in Swedesboro for business or pleasure, you'll love staying with us. Center Square Restaurant and Lounge provide delicious meals and drinks. With these perks as well as our hotel's location near Philadelphia International Airport, it's easy to see why we're the best choice. ... more   less 
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Also Known As:
Holiday Inn Philadelphia South-Swedesboro Hotel Swedesboro
Holiday Inn Bridgeport
Bridgeport Holiday Inn

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