Very mixed feelings about this hotel. There are some good points - the staff are genuinely friendly and helpful, most of the public areas are comfortable and well furnished, the free wifi worked well, dinner was a decent burger and the bar has a great range of beers. The location was very nice, within easy reach of the centre of Summit for restaurant, shops and good train service to NYC. There are some OK points - the room is OK, breakfast and lunch were not bad and most of the meeting facilities were good. There were some less good points - many areas were grubby and in poor condition, either poorly maintained or very cheap materials, the meeting rooms allocated were not what we had booked and in the room the bed and especially pillows were uncomfortable. Cleaning levels were only just acceptable.
For the price it was OK, but only just.
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- Also Known As:
- Grand Hotel Summit
- Summit Grand Hotel