I recently held my wedding at The Reeds and unless they have a complete staff overhaul, I would not recommend this venue. It is ashame b/c the setting is quite lovely. However, they do not hold to their word and then give a standard answer about training staff better when things go wrong. The head of sales even went as far as insinuating that my mother and father, who paid for the wedding, were liars. The event staff is poor and needs schooling in customer service.
- Official Description (provided by the hotel):
- The Reeds at Shelter Haven is a signature 37-room hotel resort intimately connected to its natural surroundings – with a blend of sweeping waterfront views and refined interior aesthetics, complemented by clean, contemporary décor splashed with coastal style. The property is designed for individuals seeking a new and distinctive experience along the southern New Jersey coast. ... more less
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