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“Aviod until after renovation and change of night staff”

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Holiday Inn South Plainfield - Piscataway
Austin, Texas, USA
Level 6 Contributor
179 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Aviod until after renovation and change of night staff”
Reviewed July 9, 2012

The facility is well located however the night staff is not very well trained or capible of making decisions. The rooms we reserved were not available as we checked in and the process took over one hour late at night to check into acceptable rooms. The place was noisy until the early morning hours due to a large tour group that was intent on partying. Security had to be called to quite things down. I will avoid this place in the future.

Room Tip: Try another hotel
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bud K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Holiday Inn South Plainfield - Piscataway, responded to this review, July 10, 2012
Thank you for your concerns. It is only thru feedback positive or otherwise that we can continue to grow into the best Hotel in the area. If you would like to address your concerns with the General Manager, Eric Albano or myself, feel free to contact either of us. Thank you for your review.
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163 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
New York
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 8, 2012

I brought 220 people to the hotel with 4 buses. The staff was very helpful and there were no problems parking the buses. I appreciate the kindness of the staff and there willingness to work with our schedule.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paula R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Holiday Inn South Plainfield - Piscataway, responded to this review, July 10, 2012
We LOVE Tour Groups! Hope you had fun while in the area!
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Seattle, Washington
Level 5 Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 4, 2012

This property appears to have been newly renovated. The lobby was clean and welcoming. The rooms were clean and the beds comfortable.

There is a Ruby Tuesday attached to the property, but did not eat there. There were plenty of local eateries in the area.

All in all, I would stay there again.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Risomic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Holiday Inn South Plainfield - Piscataway, responded to this review, July 10, 2012
Thank you for your kind remarks. We are trying very hard to make this the best hotel in the area!
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Bessemer, Alabama
Level 5 Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 11, 2012

They are remodeling and so I will give this place 3 out of 5. But if something is wrong it takes forever to get it taken care of. We had requested a microwave and it took 3 phone calls and 2 visits to the front desk to actually get one to the room. The tv cable was totally ripped off the back of the tv and it took until late afternoon of the 2nd day to have it repaired after serveral calls to the front desk. The tv remote needed new batteries and that took 2 visits and one phone call to be replaced, One of the elevators has been out of service for two days and hopefully this means it is being repaired. It is faster to walk up four flights of stairs than to take the elevator and I am 60 years old. The hotel is dated in places but clean and the indoor pool is beautiful but too warm for 80+ degree days. Nice little area to sunbathe outside of it if you can take the cig smoke. Plenty of restaurants and shops within a mile and the rate we received wasn't ourtageous. Landscapers are busy mowing and the grounds are very well kept. Terrific bed and the rooms are spacious so it looks like this location is headed in the right direction

Room Tip: Be sure to ask for the Verizon side of the hotel-lots of big rigs parked here and they come and go a...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoriandEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendi4701, Manager at Holiday Inn South Plainfield - Piscataway, responded to this review, June 14, 2012
Thank for for taking the time to write a review. Please accept our sincere apologies for the delay in service that you experienced. Our Front Desk Staff has been undergoing training to assist them to do better at their jobs.Yes, we are in the last stages of renovation of the hotel thus most parts are new but some still older. We are working on completing renovation during the summer months. If you feel comfrotable or would prefer to contact the hotel directly to address your concerns, please ask for Eric Albano General Manager or myself.
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Grosse Pointe, Michigan
Level 3 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 7, 2012

Cheap, room was nice. TV, internet OK. Didn't get a chance to swim in the pool. Lots of shopping close by. Only nit was limited fruit in breakfast. Lots of other good stuff.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bruce h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendi4701, Manager at Holiday Inn South Plainfield - Piscataway, responded to this review, June 11, 2012
Thank you for taking time to write a review. Happy to hear you had a good stay.
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Belmont, New Hampshire
Level 6 Contributor
183 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed May 4, 2012

Visited this hotel for a quick overnight while on a business trip. It is located right off I-287 with easy access. The staff was helpful and polite, my room and bed were comfortable and clean. It looked like my the room had recently been updated as most every looked fairly new. The bathroom had new tiles and counter tops, the lighting in the bathroom could have been a little brighter but it wasn't bad. The WIFI worked well, letting me get caught up on some office work. I didn't have time to stop for breakfast in the morning but the breakfast room had a pretty good crowd in there when I went by on my way to checking out.

I was awakened by some rumbling early in the morning and I thought it might be a truck starting up, but when I looked out the window it was a lightening storm. Oh well, the rain is desperately needed in this area so thank goodness for the rain. This is a pretty central place to stay but if you have to travel I-287 during rush hour be prepared for very heavy traffic.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NHDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendi4701, Manager at Holiday Inn South Plainfield - Piscataway, responded to this review, May 7, 2012
Thank you so much for your review. We are in the midst of a total hotel room renovation and nice to hear you enjoy the new rooms.
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High Wycombe, England
Level 4 Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 23, 2012

Standard Holiday Inn really with the worst point being the trucks in the parking lot right under the bedroom windows starting up at 2AM and 6AM complete with reversing bleepers, the full works, it's a big parking lot, park them out front, please. Having said that, the beds were comfortable and a fair night's sleep was had. The quality of breakfast and the gentleman in charge of breakfast were outstanding given the class of hotel and prevented this being a 2 star review. Move them trucks and it would be a 4 star.

Room Tip: Look where the trucks are parked, keep away from there.
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank metroburns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendi4701, Manager at Holiday Inn South Plainfield - Piscataway, responded to this review, April 25, 2012
Thank you for taking time out of your schedule to write a review. It is only thru posiive or otherwise feedback that we can continue to fully understand our guests needs.

I will be sure to advise our Kitchen staff that they provided excellent service at Breakast.

As for the trucks, it's true, we do receive alot of truck traffic due to the proximity of I287 and the fact they can drive the whole way around the builidng with alot of lighting in the parking lot for the trucks, which makes it very safe for the drivers. But I can certainly understand being woke up at 2AM by the roar of a diesel engine isn't fun for anyone! Should you stay again, feel free to request a room on the "Verizon Wireless" side of the building. That should keep you away from the truck traffic. Sorry for the inconvenience this past trip.
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Additional Information about Holiday Inn South Plainfield - Piscataway

Property: Holiday Inn South Plainfield - Piscataway
Address: 4701 Stelton Rd, South Plainfield, NJ 07080-1105
Phone Number:
Location: United States > New Jersey > South Plainfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in South Plainfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn South Plainfield - Piscataway 3*
Number of rooms: 181
Official Description (provided by the hotel):
Enjoy an unparalleled blend of comfort and convenience at the Holiday Inn of South Plainfield, NJ, ideally situated near exit 10 of the NJ Turnpike. Among our wide array of first-class amenities we feature a game room, fitness center and heated indoor pool with a sauna and outdoor sundeck your oasis from the stress and strain of travel. We pride ourselves on offering every guest attentive service with a personal touch to complement our spacious, attractive accommodations. Relax and revive in our newly upgraded bathrooms, which include an expanded shower area with a multi-function shower head, lush terrycloth towels and bath products by Garden Botanika . When it's time for work, you'll be pleased to find generous work desks, complimentary WiFi in all of our guest rooms and throughout the hotel, a 24-hour business center and professional catering services for meetings and special events of any scale. We also invite you to treat yourself to a stay in one of our executive suites. Guests must be 21 years of age or older to check in. ... more   less 
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Also Known As:
Holiday Inn South Plainfield - Piscataway Hotel South Plainfield
South Plainfield Holiday Inn

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