we booked 2 double bed room (4 person stay for family) thru hotwire for 2 days and paid everything in advance, however while checking -in, hotel says we have only 1 king bed room available, which certainly can't accommodate 4 people. After a lot of request and argument, hotel staff agreed to arrange 1 roll-over bed. of-course it was very old & in bad condition but had no choice to manage our overnight sleep. this was day one story, the height was when we return late to hotel for our next day night after a tiring NY visit, it was shocking surprise was to see that they took over this roll over bad also and had no arrangement's for 4the person to sleep, when reported to hotel staff their response was that "we are overbooked & can't help ", needless to say it was extremely disappointing and frustrating experience with this hotel. This was 'unfair trade practice' that they took the money in advance but did not provide the committed services/room & arrangement.
- Official Description (provided by the hotel):
- The Clarion Hotel Somerset is conveniently located in Central New Jersey just off Interstate 287, near the Liberty Mutual Headquarters, Somerset Patriots Ballpark and the Garden State Convention Center. Clarion Hotel guests will enjoy our indoor heated pool, dry sauna, exercise facility, the convenience of a self service laundry center or same day dry cleaning. Have lunch or dinner at Hooters directly within the property. ... more less
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- Also Known As:
- La Quinta Inn & Suites Somerset Hotel Somerset
- La Quinta Inn And Suites Somerset
- Somerset Ramada Inn
- Ramada Somerset