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“All first rate, no problems or bad experiences” 5 of 5 bubbles
Review of Econo Lodge Somerset

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Econo Lodge Somerset
Ranked #12 of 16 Hotels in Somerset
Flemington
1 review
“All first rate, no problems or bad experiences”
5 of 5 bubbles Reviewed June 7, 2013

I've been at the hotel for several weeks and have had a very pleasant and efficient stay. The management, the front desk, the housekeeping and maintenance staff are all very helpful and friendly. I like the business services and the pet friendly policy. Everything is kept clean and neat and in good working order. The breakfast is very nice. I will stay here anytime I'm in the area and would definitely recommend it.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 567peter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
steven p, General Manager at Econo Lodge Somerset, responded to this review, June 10, 2013
We would like to thank you for your positive response. We strives to provide our guests with the highest standards of service and accomodations. Very truly yours .Steven.P
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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87 reviews from our community

Traveler rating
    20
    34
    19
    6
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Jacksonville, Florida
1 review
4 of 5 bubbles Reviewed May 29, 2013

stayed at hotel in april while visiting my grand children, Was presently surprised, room nice and clean, good variety of food for breakfast, but most of all the manager and the front desk clerk went out of their way to make it a pleasant stay for my husband and I. We will be back again next year.

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Betty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
steven p, General Manager at Econo Lodge Somerset, responded to this review, May 30, 2013
We would like to thank you for your comments.We were pleased that you enjoyed your stay with us. Very truly yours . Steven P GM .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
48 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 bubbles Reviewed May 22, 2013

Avoid this hotel at all cost …

There is nothing called service over here. I spent around 6 days in this hotel and had a tough time on the following:
• At least on 3 days the bedsheets had not been changed,
• At least on 2 days I found the toilets had not been cleaned properly by the housekeeping staff,
• The carpets in the foyer / corridors seem to be filthy,
• On two days there was no egg in the continental breakfast,
• The bathroom flush was not working on 2 days,
• Housekeeping staff are very rude – when I asked for a laundry bag she told me that the hotel does not have
• Fridge in the room does not work

Sadly when I went and complained the manager Steven [--], he was never there to help. Strangely he always wears a grumpy face and never seem to want to help. I wish he had apologized and got things in order. As a matter of fact he was even rude with me twice. Econolodge would be better placed if it does not have leaders like Steven [--], who neither wears a smile nor wants to help a guest in trouble. My advise to the management of this hotel is that if they want service, leader like STEVEN [--] should go….

Also, when I wanted details about taxi provider from Jan, she said that she did not have them. Do you believe a hotel would not have number s of taxi providers..

However, other employees like Marie, Rick were quite helpful… However, there were times they said that they cannot decide as the manager had to make all the decision.
So please avoid Econo Lodge is you have any option..

  • Stayed May 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank DebuDeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
steven p, Manager at Econo Lodge Somerset, responded to this review, May 23, 2013
its sad when a guest stays in ahotel for 6 days and never complains about anything .then when he checks out days later comes up with all this nonsense that everything was wrong its also sad when he has to start throwing names around and never contacted anybody about all these so called problems gm
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Travelers are raving about these Somerset hotels

New York City, New York
1 review
3 of 5 bubbles Reviewed May 4, 2013

stayed there last weekend of april hotel was nice and staff was helpful breakfeast was ok but for the rate everything was good room was very clean and housekeeping was great pool was very nice front desk was very helpful with direction .I would stay there again with no problem

  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank gaylord j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
steven p, General Manager at Econo Lodge Somerset, responded to this review, May 30, 2013
We Would Like To thank You for comments..The econolodge family strives to provide our guest with the highest standards of service and guest accomodation.Very truly yours Steven P gm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 bubbles Reviewed April 28, 2013

I've stayed at plenty of hotels and this by far takes the cake at worst customer service. First of all when i googled the address it said it was the quality inn, and when i called to check the man on the phone was rude and said it was econolodge. I should have just stopped right there...but no, the journey continues. Such inconsistency with answers from the staff, I have never been so dissatisfied with customer service. The room itself was okay minus the windows not locking, however the rates which I received over the phone and reserved with magically changed to a higher rate when I checked in. Mind you I reserved the room a day before I checked in. When I asked why His exact words were and i quote "you must have been thinking of another rate special we had" .... These people don't know how to speak to Customers or do their job right.

The pool closes at 345 on weekends meanwhile checkin is at 3. The breakfast was okay, but nothing like the comfort inn. will NEVER stay here again nor recommend anyone to stay here. Save your money and go somewhere else.

  • Stayed April 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank R0ckstar12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horseheads, New York
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed March 6, 2013

Stayed there in early March 2013. Hotel does need some TLC, in terms of room fixtures, and pool/fitness area (from the 60's and not very well maintained, used as an actual fitness center-but in very poor shape). The room sufficed for the night, breakfast was pretty basic (as vegetarians, only bagels and toast). Given the price, and we just had to crash for a night, it was an average stay.

Room Tip: First Floor.
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shahpb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Union NJ
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 26, 2012

On December 22nd I recently hosted my Birthday at the Toucan Lounge, The staff was very professional and courteous. The food was outstanding, the buffet was decorated beautiful and the food was plentiful. From the time I arrived to check in at the Econolodge the front desk staff wore a smile and was very friendly. I made several request and it was accomodated. The room was very clean and well kept. Great place to stay,Great Food and excellent service. Thumbs up to the staff and management.

  • Stayed December 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Melissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Somerset

Property: Econo Lodge Somerset
Address: 1850 Easton Ave, Somerset, NJ 08873-1337
Phone Number:
Location: United States > New Jersey > Somerset
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 16 Hotels in Somerset
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Somerset 2*
Number of rooms: 115
Reservation Options:
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Also Known As:
Econo Lodge Somerset Hotel Somerset
Somerset Quality Inn

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