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“A very nice hotel!” 4 of 5 bubbles
Review of Homewood Suites Somerset

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Homewood Suites Somerset
Ranked #2 of 16 Hotels in Somerset
Certificate of Excellence
Bethel, Connecticut
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“A very nice hotel!”
4 of 5 bubbles Reviewed February 11, 2013

Very nice, comfortable hotel with a lovely pool & hot tub (water was nice and warm). Staff is very friendly and helpful. The breakfast was excellent, fresh with a wide selection. The rooms are comfortable, with a small sitting area and kitchen. Room was clean and beds were comfortable. While we stayed as a couple, it is a great hotel for families. We stayed on a Friday night so did not get the free dinners but this would be a great value. The only draw back is that you can hear everything in the hallway and next door if your neighbors are not quiet. It was quiet at night but early risers are loud in the hallway, slamming doors and talking loudly. Overall, a great stay and I would certainly stay here again!

Room Tip: Stay away from ice machines, pool and stairwells.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank espo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James L, General Manager at Homewood Suites Somerset, responded to this review, February 23, 2013
Thank you for your kind words about your stay. It is our goal not only to meet but exceed our guests expectations. We enjoy the experience to hear positive feedback and I will share this with my team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Fort Lauderdale, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 10, 2013

Stayed here on a business trip. Excellent value. Clean room. Good breakfast. Good complimentary dinner Monday - Thursday. Very well kept. Clean comfortable rooms. Friendly staff.
May not be suitable for very light sleepers.

  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AnonymousExpectation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James L, General Manager at Homewood Suites Somerset, responded to this review, February 23, 2013
Thank you for your kind words about your stay. It is our goal not only to meet but exceed our guests expectations. We enjoy the experience to hear positive feedback and I will share this with my team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts, United States
1 review
5 of 5 bubbles Reviewed January 29, 2013

Desk staff was very good. Other guests could be loud late at night so you might want to be careful where your placed. Not sure what can be done about it, although there is a strict no party policy in place. I could have reported it, but elected not to. Breakfast offerings were plentiful. Fitness center was really really small with only 3 cardio machines (one broken) and no weights (machines or free weights). Overall though, was pleased with the value of the hotel given the price I paid. If you have kids and want separate sleeping accomodations without paying for two rooms, this is worth a shot.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deerfield, New Hampshire
Level Contributor
192 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 bubbles Reviewed December 26, 2012 via mobile

We stayed here for five nights during the holidays and were pleasantly surprised. The hotel was a little out of our way, but we got a great deal online and decided to give them a try. I'm glad we did.

First of all, any communication I had with the hotel staff was friendly and sincere. I have not ever had a customer service experience like this before. We dealt with Kenda, Salim, Danielle, and many others. Every one of them went above and beyond and did it with professionalism and grace. We received handwritten welcome notes with gifts of cookies and chocolate. It was wonderful.

The hotel itself is nicely maintained. The rooms are showing signs of wear and tear, with stained lampshades and some cracking grout in the bathroom. The furniture is older and the drawers do not function well. There is no fan in the bathroom, which always annoys me. The bed was comfy.

The breakfast is the downfall here. It is included in the price, but it only took one day for us to realize that it was not good stuff. The eggs tasted fake, and the bakery items were yucky. We love free breakfast, but passed on it for the remainder of the trip.

Free WI-FI and parking!

Overall, this was a great stay, and I have saved it as a "keeper" for future reference.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank daynasu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James L, General Manager at Homewood Suites Somerset, responded to this review, January 12, 2013
My team greatly appreciates you taking the time to review us on tripadvisor. First, I apologize about our breakfast not exceeding your expectations. We appreciate your kind words about our service. We strive to make each and every guest interaction memorable. Thank you and Happy New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Potenza, Italy
Level Contributor
171 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
4 of 5 bubbles Reviewed December 14, 2012

I was here for almost 3 weeks. Suite with bedroom on the 4th floor. Staff is friendly and helpful. Close access to I287 and some restaurants just a block away. You are far enough away from main roads that there is no road noise.

I did notice smells from people smoking a couple times but not a regular occurance. The excercise room is a little sparse - no weights. The room was a little crowded with furnture.

  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BrunoAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James L, General Manager at Homewood Suites Somerset, responded to this review, January 12, 2013
Thank you for taking the time to review us on Tripadvisor. We are refreshing our fitness room in 2013 and our entire property. There will be changes with the room layout and the fitness center amenities. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Falls, Virginia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed December 12, 2012

Four of us stayed in a two room, two bath suite. One BR had a king size bed, the other two queens. All beds very comfortable, both baths very large. Niicely decorated in warm colors.
There is a small kitchen and dinning area. All were very clean.The included breakfast is generous with a substanial variety of choices including some basic asian staples. We were traveling with two older women, one 83 and the other 93 years of age. They were a bit tired in the morning and did not make it down to breakfast, but decided they would each like to have a breakfast sandwich, just as the breakfast was closing down and no sandwiches remained. When the woman in charge found out she asked me to give her ten minutes, at which time she produced the sandwiches for the ladies. The dining area is cozy and seemed large enough to serve the number of guests using it.
A few days after our return, my Mom, the 93 year old realized that she had left a photo of herself and my Dad taken on their fiftieth anniversary in the room. She carries this photo every where she goes since he passed away. I called the hotel and we had several phone calls back and forth while they searched for it, but were unable to find it. Mother was heartbroken. About a week later we received a phone call advising us that a staff member found the photo before she left on vacation and forgot to turn it. When she returned and realized it, she turned it over to the front desk staff. A couple of days later we received the photo in the mail. My Mom was delighted,
I can't thank all of the staff involved in the search and recovery mission enough. Their concern, concientiousness and compassion is very much appreciated. We would stay their again with pleasure. And yes, we have made copies of the photograph!

We did not use it, but their was a good size laundry room available for use by long staying guests.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James L, General Manager at Homewood Suites Somerset, responded to this review, January 12, 2013
Thank you for your kind words and we were glad we found the picture! We hope you had a wonderful Holiday season. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed November 15, 2012

After have previously been disappointed by other Homewood Suites in other locations, I was skeptical about how this stay was going to go, but I was reassured as soon as I met the front desk attendant. The people that work here obviously care about the quality of service they provide and they have made me feel extremely welcome.

Room Tip: There are smoking suites in this hotel, try to get in a non-smoking room.
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James L, General Manager at Homewood Suites Somerset, responded to this review, November 19, 2012
We appreciate you taking the time to write this review. We shared your kind words with the team. Thank you and have a great Holiday.

James Lutz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Somerset

Property: Homewood Suites Somerset
Address: 101 Pierce St, Somerset, NJ 08873-4173
Phone Number:
Location: United States > New Jersey > Somerset
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 16 Hotels in Somerset
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites Somerset 3*
Number of rooms: 123
Official Description (provided by the hotel):
Our Homewood Suites by Hilton Somerset with newly-renovated rooms features pet-friendly suites that stand out among the hotels in Somerset, NJ. This great location provides easy access to Rutgers University, Bridgewater Commons Mall, and Six Flags Great Adventure & Wild Safari. Meanwhile business travelers will appreciate a quick commute to the corporate offices of Johnson & Johnson, MetLife, Veeco, and Verizon. Guests entering this TripAdvisor Certificate of Excellence Award-winning hotel will be greeted with a warm welcome and a speedy check-in to apartment-style suites. These spacious suites are perfect for extended stays, and offer thoughtful amenities such as free Wi-Fi, 37” HD TVs, and fully-equipped kitchens. Guests can start their day off with the free breakfast buffet, and they can unwind with complimentary evening dinner and drinks. Keep up on your workout routine with cardio equipment in the 24-hour fitness center, pick up a game on the outdoor basketball court, and cool down with a refreshing swim in the indoor pool. With over 700 sq. ft. of flexible event space, this hotel is also an excellent venue for hosting small business meetings and receptions. Select the Homewood Suites by Hilton Somerset, and enjoy the award-winning service, modern amenities, and prime location that make this one of the top-rated hotels in Somerset, NJ. ... more   less 
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Also Known As:
Homewood Suites Somerset Hotel Somerset
Homewood Somerset
Somerset Homewood Suites

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