As a local who has had great sandwiches from Fitzpatrick's Deli, I was excited to see how they did with dinner. The new place is very nice, comfortable, upscale looking, modern. One bad point is it was freezing cold! I heard waitresses apologizing to another table for the temp, which led me to believe they didn't have much control over it.
The menu looked outstanding, really different type things than you can get other places. Kind of on the expensive side, don't expect deli prices. We started with Reuben egg rolls, $8.95 for 2. They were good, but maybe a little skinny for the price, could've used more corned beef. They came with Russian dressing for dipping. Next came a very small salad and very good bread. Butter was in a dish vs. the little packets you have to open individually, and not too cold to spread (one of my pet peeves is ice cold butter served with room temp bread).
I ordered something called French-cut chicken breast, which came with spinach and au gratin potatoes. The chicken ($14.95) was a small but delicious 1/2 breast, expertly seasoned and cooked. The spinach was also delicious, perfectly cooked and with a lot of flavor. The potatoes were a huge disappointment. I ordered this dish mainly because the thought of creamy, cheesy potatoes was very appealing, but these were done in a lasagna style, with slices of undercooked potatoes stacked with unmelted cheese slices. This was also served cold, though I don't think it was supposed to be. It was really almost inedible, and I should have sent them back, but was too hungry and didn't want my chicken to be ruined by waiting for them to re-do the potatoes.
My partner ordered short ribs, served with mashed potatoes and vegetable. His mashed potatoes were ice cold also, really his whole dish was cold (only my potatoes were cold) and he did send his back. He did not think his ribs were good, in fact he is convinced he was served pot roast cut into rib shape. He would have complained more, but he held back out of deference to me and ensuring I had a nice time.
The service was excellent. Our server was attentive, and very concerned and apologetic about the things we were unhappy with.
All in all was disappointing. I would give them another chance (with a heavy sweater in tow), as I feel it may be a matter of knowing what's good and what to stay away from, but we probably won't go back because my partner is not one to give another chance when he feels he was served poor quality food.