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“Very confortable”
Review of Hilton Short Hills

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Hilton Short Hills
Ranked #1 of 1 Hotels in Short Hills
Maldon, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very confortable”
Reviewed December 2, 2013

Excellent service, very friendly and helpful. Rooms were very clean although somewhat dated and offered most things that a traveller would want. ideal spot for business. Staff were always on hand to help and the concierge service was excellent.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jamie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,034 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
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Mountainside, New Jersey
Level 6 Contributor
288 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed December 1, 2013

Well appointed hotel. Rooms are spacious. Pool and spa available to guests. Exercise classes available at some hours. 2 restaurants with fine dining. Sunday Brunch includes champagne. If all this wasn't enough, hotel is across the street from the Short Hills Mall - a very upscale shopping mecca. In addition you can see an excellent show at the PaperMill playhouse in town or take the train from the Short Hills station and you'll be at Penn Station New York City in 35 minutes.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank snoopysister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corona Del Mar, CA
Level 4 Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 22, 2013

Great Rooms and Very upscale and comfortable. Its not your typical cookie cutter decor and furnishings. However the service is cold, impersonal and slow. Not what you woudl expect from a hotel that once had a 5 diamond rating.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank 2LuxuryTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa S, Manager at Hilton Short Hills, responded to this review, November 24, 2013
Thank you so much for review of our hotel. I am delighted to see you enjoyed the design of our recent renovations in our public spaces. However, I am concerned about the impression made by the service of our staff. This is not our expectation and I assure you that we will be working with the staff to address this. Thank you so much for giving us the feedback and opportunity to improve. We hope to have you with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio
Level 5 Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 19, 2013

Having stay at this property in years past, my level of expectation for it was very high, but this stay did not meet those expectations. You will encounter an efficient and professional front desk staff, but they certainly don't make you feel welcomed. Having stay at Hiltons all over the United States, I can honestly say this was the coldest greeting I have ever had. The location is great and near shopping (across the street from one of the nicest malls in the greater New Jersey / New York area). The room was clean and well-serviced on a daily basis though the bed was not as comfortable as the one at a Hampton Inn I stayed at during this trip. The flat screens provided in the rooms are not high definition and as a result not really good for viewing anything other than standard network programming. Though there was free self-parking, I was surprised to find a charge for internet access unless you are a Hilton Honors Silver/Gold member. This stay is rated average for failure to meet expectations, but there was one element that exceeded my expectations. The high point of our stay had to be Sunday Brunch. The two individuals greeting and seating guests seemed happy to be there and were gracious hosts. The wait staff was very attentive and professional - the food was fabulous. In summary, there are other lodging options I would choose on my next trip, since the mall has plenty of parking.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iambigred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa S, Manager at Hilton Short Hills, responded to this review, November 24, 2013
Thank you for posting a review of our hotel. I am glad to see that you enjoyed our Sunday Brunch in The Dining Room restaurant. I did however also take note of your observations regarding staff attitude and our room furnishings. I have shared these comments and with the rest of our executive committee so that we may take these into account during our next room remodel. You have some very good observations and as you can see with our new restaurant and lobby renovations, a more modern look is the long term plan for the entire hotel. I do appreciate you taking the time to share your review and hope to have you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basel, Switzerland
Level 5 Contributor
78 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 16, 2013

Typical business hotel - normal quality and standard - Rooms all functional and clean and efficient - ideal location for the Mall too!! The shuttle to airport is good value - don't use the taxis they recommend tho - very expensive - book their transportation direct - much better deal.
Menu is very limited in the bar area - Breakfast was fine tho.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Zurich, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 12, 2013

Nice Hilton. Clean rooms, good conference space and bar area. Resturant is casual with a limited menu. Conference facilities are good but very, no rediculously expensive. Overall a little pricey but a good location.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Level 5 Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 11, 2013

The Hilton Short Hills was clean and comfortable, with an excellent location across from the upscale Short Hills and easy access to main roads. We had a king room for two nights on the executive level (floors 5 and 6) that was large and clean, and the bathroom was spacious with ample counter space. All of the fixtures worked well, plenty of hot water that came on quickly. The rooms seemed renovated in the last few years. We took advantage of the free continental breakfast in the executive lounge. The hotel has free underground parking, but watch out when exiting the parking garage as a lane merges on the right and New Jersey drivers seem to view stop signs as suggestions only. The hotel hosts weddings, and be prepared for drunken revelers late at night. That said, the rooms were quiet overall.

Room Tip: The hotel is set back from the road, and traffic noise is not an issue.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Medve99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Short Hills

Property: Hilton Short Hills
Address: 41 John F Kennedy Pkwy, Short Hills, NJ 07078-2700
Phone Number:
Location: United States > New Jersey > Short Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Short Hills
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Short Hills 4*
Number of rooms: 304
Official Description (provided by the hotel):
Hilton Short Hills is New Jersey's premier Four Diamond AAA rated hotel and has maintained this designation for well over a decade. Located in the affluent suburban New Jersey community of Millburn, this hotel provides a modern luxury feel with first class service. In February 2013 the hotel will celebrate its 25th anniversary. The variety of room options includes standard accommodations with views of the Mall at Short Hills or the woodlands; our 36 one bedroom suites provide residential-like accommodations that will not disappoint. Guests on our Executive Level have an extra amenity, the Executive Lounge, providing continental breakfast, continuous beverages and evening appetizers and desserts. Enjoy the recently renovated dining room or relax in our comfortable Retreat Bar & Lounge. Whether on business or leisure travel the Eforea Spa provides a tranquil escape from the pressures of life. Lounge poolside at our indoor spa pool or enjoy the beautiful summer weather at our seasonal outdoor pool. Make it a point to visit the world class Mall at Short Hills which is opposite the hotel. If you are looking for a private banquet event or corporate meeting space, the Hilton Short Hills offers some of the most exclusive event and meeting space in the region. Our 5,000 square foot ballroom can be transformed into whatever event space you envision. Our team of hospitality professionals awaits to serve you and provide the exceptional service you have come to expect from the Hilton Short Hills. ... more   less 
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Also Known As:
Hilton Short Hills Hotel Short Hills

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