After booking the hotel on the internet and then being charged a surprise $60.00 fee, we called the hotel directly and booked it there. Somewhere on the internet I saw that breakfast was served from 5 to 10 a.m. so we were a little more than disappointed to learn that it wasn't served till 7 a.m. (We had to be in NYC early, so we weren't able to have the breakfast first morning.) It was a very good breakfast when we got to eat it! We were also told there was a laundry on site and there was not. Beds were very hard but room was clean. Worst problem was their free shuttle which was supposed to be based on availability. We rushed home from Manhattan to make it at 9:30 before the shuttle stopped at 10 p.m. only to be told that it was not going to be back in time to pick us up. The shuttle was there as it turned out, but they just didn't have a driver!!! They could have told us that it wasn't going to be available. Many other hotels would have picked up the $6.00 cab fare, but not them. The staff at the front desk was not very helpful as far as suggesting transportation modes into NYC. We actually went into another hotel and got information from their front desk.
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- Also Known As:
- Meadowlands Plaza Hotel-Secaucus Hotel Secaucus