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“Was an enjoyable stay with convenient connections to and from New York city!”

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Hilton Garden Inn Secaucus / Meadowlands
Ranked #3 of 15 Hotels in Secaucus
Reviewed March 25, 2013

Our family looked for a convenient place to stay with proximity to New York City, and this was the right place to be. It was convenient because it has the NJ Transit Bus stop a couple of blocks away from the hotel. Buses were available quite frequently and it was an easy one stop ride to the Port Authority in Manhattan. Hotel was clean and roomy enough for our family since we came only to spend the nights. The hotel staff were very friendly and provided tips on the area nearby and sight seeing Tour available from the hotel. There's not much of a restaurant on site, but we never spent the day there, and if you wanted any food there were restaurants around who delivered to your room. Overall it was a good stay!

  • Stayed: March 2013, traveled with family
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1  Thank KharkhoaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this reviewResponded April 4, 2013

Dear Martin D:

We are sorry we were not able to provide you with the quality of services to exceed your expectations. What you described is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we will be sure to address the necessary team members to correct the inconveniences you experienced.

The beds in all of our rooms are the adjustable Hilton Garden Inn Sleep System beds so that our guests can adjust them to their comfort level.

Thank you for your feedback and we hope you will consider staying with us again

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651 - 657 of 894 reviews

Reviewed March 19, 2013

I have stayed at this hotel many times over the past few years. Over time, I have noticed that things have gotten worse. The good points are that it's a good location and that the rooms are pretty decent in size. Now for the downside. I stayed for 3 nights in March. Other than the first night, my hotel room key would not work any of the following nights. I had to go back downstairs to the lobby each time in order to get a new key. The first time, they asked for my room number and name and the second time, they didn't even ask me for a name and just reset my card. How SCARY!!!! The last time I was here, the hot water for the shower wasn't working and they had to get a maintenance person in. This time, the bathroom door would not stay open and I have to prop it open with something. Maybe I never had noisy neighbors before, but since I had a neighbor who just will not stop talking on the phone...it appears the walls are paper thin. I can hear her talking non-stop for what has been going on for hours now. I don't know if her voice is just loud, but I am hoping I get a good night's sleep and that the person next door will just be quiet soon. It is almost 10 PM but by 11, I will be calling downstairs to see if the front desk is able to do anything. I wish I had chosen a different hotel to stay in.

  • Stayed: March 2013, traveled on business
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1  Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this reviewResponded March 27, 2013

Dear Nancy M:

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the issue you described. We will take your comments under consideration as we continually work with our team to improve our guest experience. If you have any other comments, please bring them to our staff's attention. We want to ensure you have the best stay possible. At any time at any hotel if there is a disturbance coming from another room, please do not hesitate to contact us.

Thank you for staying with us and we do hope to see you the next time you are in our area.

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Reviewed March 16, 2013

We stayed here for two nights prior to our cruise out of N.Y. The hotel was very clean and quite new. The rooms were quite large and came complete with mini fridge and microwave. There is only one restaurant on site, and is a bit on the pricey side. The hotel can provide you with several food establishments from the local area that deliver. This option we exercised and had great food and priced fairly. We were able to park our car here while we departed on a nine day cruise out of N.Y. and at no cost. There is an indoor pool which we did not use. Internet services were provided free. We purchased breakfast for about twelve dollars each, and was worth every penny, juices and tea/coffee included and as much as you want. We definitely recommend this place to stay. It is about a sixty dollar taxi ride to the Cruise terminal in N.Y. The only shopping nearby was a Home Depot which was two buildings over. You can shop at a nearby mall which is about a 20 minute jaunt. We will stay here again, if future cruises go out of this location.

  • Stayed: March 2013, traveled with friends
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3  Thank _richardson_lj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this reviewResponded March 18, 2013

Dear LorneOttawa_Ontario:

I would like to thank you for taking the time to post a review of our Hotel after your recent stay with us. We do share these comments with our staff so that they can see how their efforts help to make our guests comfortable. I do hope that you had a good time on your cruise as well.

Again, thank you for your posting and for staying at our Hilton Garden Inn and we hope to see you again when you find yourself in our area.

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Reviewed March 15, 2013

Location of hotel is really good as it is near to highway as well as very easy approach to times square through bus which is frequently available. Hotel staff was really cooperative and helped in arranging the new York trip and provided all the information which was really helpful for visiting the Manhattan. Only disappointed part was while sleeping we noticed that AC was making noises at frequent intervals which might be because of fan inside it. we were so much tired that decided not to call the front desk and sleep with that disturbance. In morning while early checkout we informed the front desk about it.

Room Tip: Our rom location was god which was near to the exit gate near to the garage.
  • Stayed: March 2013, traveled with family
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2  Thank Neeraj B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this reviewResponded March 18, 2013

Dear Neeraj B:

I would like to thank you for taking the time to post a review of our Hilton Garden Inn in Secuacus. All of us do appreciate you staying with us and I am glad that you found the staff helpful in getting you in and out of New York City.

The individual heating/air conditioning units in the rooms do go off and on whenever the temperature setting on the thermostat senses that it needs to do so to maintain the temperature. I have found that when I have stayed in other hotels that the same issue exists for me since I do not have that kind of unit where I live so I am not used to hearing it go off and on.

Again, thank you for letting us know of your experience and we hope to see you again when you have another trip to our area.

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Reviewed March 10, 2013

Stayed from February 28th, 2013 to March 3rd, 2013, Stayed in room 326, bathroom door wouldn't lock no cortesy bottled water, bed was kind of hard, not like the other hiltons i've stayed at in the past. Also noticed the towels were not changed. A bar would be nice to hang out if you don't want to go out and have a few drinks, good thing there is a restaurant right across. They do offer breakfast for like $11 some but did not try it so woulnd't be able to comment on it.

  • Stayed: February 2013, traveled as a couple
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Thank CA1714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this reviewResponded March 18, 2013

Dear CA 1714:

I would like to thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our property.

The beds in our rooms are the Hilton Garden Inn Sleep System and have knobs to adjust each side of the bed to your comfort.

For lunch, dinner and beverages, the restaurant in front of the hotel does have a lounge and we do have beer and wine available in our Pavilion Pantry.

We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Thank you again for taking the time to let us know of your experience.

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Reviewed March 5, 2013 via mobile

Directions to hotel are a bit confusing. Just pay attention to the signs to turn into the hotel once you are close. Staff is very friendly. Room was comfortable and clean. Could do some remodeling but still a good value. Great Cuban restaurant steps from the hotel.

  • Stayed: March 2013
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2  Thank haras690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this reviewResponded March 7, 2013

Dear Haras690:

I would like to thank you for taking the time to post a review of our Hilton Garden Inn in Secaucus. All of us do appreciate your kind comments and will share them with the staff. I will also share your comments with the new restaurant in front of the hotel.

I hope we will see you again when you find yourself in our area on a future trip.

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Reviewed February 21, 2013

We had a family function in Jersey city. The location and value was great, Feb 2013. Also this hotel is just a few minutes to New York City and Times Square via the Lincoln Tunnel. Use their instructions for GPS location, because it is located on the Service Road just entering the address might not work. Enjoy your trip, Chuck

  • Stayed: February 2013, traveled with family
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1  Thank Chuck-06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this reviewResponded February 26, 2013

Dear Chuck-06:

I would like to thank you for taking the time to post a review of our Hilton Garden Inn in Secaucus. We do appreciate your comments and are pleased that you found our location convenient.

On behalf of everyone on our team we thank you for staying with us and hope to see you again when you find yourself in our area.

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Additional Information about Hilton Garden Inn Secaucus / Meadowlands

Address: 875 Route 3 East Service Road, Secaucus, NJ 07094
Phone Number:
Location: United States > New Jersey > Secaucus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Secaucus
#2 Business Hotel in Secaucus
#3 Family Hotel in Secaucus
Price Range: $144 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Secaucus / Meadowlands 3*
Number of rooms: 124
Official Description (provided by the hotel):
Minutes from New York City..."without the cost." At the Hilton Garden Inn Secaucus/Meadowlands hotel, busy executives as well as leisure travelers will be pleased to find everything they need to make their trip to the Northern New Jersey/Secaucus shopping district and New York City both relaxing and enjoyable: Complimentary Self Parking garage, Complimentary 24-hour business center, Complimentary workout facility, The Garden Sleep System™ Bed - in all of our guest rooms - So comfortable you won't want to leave, Wireless Internet service in lobby and restaurant, Great American Grill® - open for breakfast in our lobby dining area, 24-hour Pavilion Pantry convenience mart, Indoor heated pool and Jacuzzi®, New York City tours available with pick up from our hotel. Secaucus/Meadowlands & New York City Attractions: Are you ready to shop or visit the largest city in the world? The Hilton Garden Inn's Secaucus, NJ hotel provides easy access to all of the attractions in the area: 3 miles to New York City via the Lincoln Tunnel, NJ Transit bus stop to New York City less than 1/4 mile away (5 minute walk), Buses operate 24 hours a day, 5 miles to World Trade Center area, 4 miles to Empire State Building, 3 miles to the Meadowlands Sports Complex for horse racing, sporting events and concerts (MetLife Stadium, Izod Center), 3 miles to the Meadowlands Sports and Entertainment Center (future opening) for shopping and sporting events, Easy access to the Secaucus Outlets shopping area, Access to all major highways including the NJ Turnpike, I-80, I-95, I-78, Rt 1&9 and the Garden State Parkway, 10 miles to Liberty State Park and Statue of Liberty. Our guestrooms are warm and inviting, yet elegant and functional with the option of one or two beds. Features also include: The Garden Sleep System Bed, Oversized work desk with ergonomic Mirra® chair by Herman Miller, Two phones featuring voice mail, speaker phone capability and data ports, Complimentary wired and wireless Internet service, 37-inch LCD flat screen televisions in all guest rooms, Secure in-room printing to the business center, Microwave, Coffee maker, Refrigerator, Iron and Ironing Board, Hairdryer, USA Today® delivered each weekday morning, Clock radio with MP3 connection, Complimentary Safe Deposit Boxes available at the front desk. Secaucus Hotel Meeting & Event Services: Whether you are planning a corporate meeting, a family reunion or just want to have a place to meet, know that by choosing the Hilton Garden Inn's hotel in Secaucus, NJ will make YOU look good with: Our Meadowlands Meeting room with 1275 square feet of space can accommodate up to 100 guests theater style. This room can be divided in two for smaller breakout rooms. The Liberty Meeting room with 950 square feet of space can accommodate up to 65 guests banquet style. Executive Boardroom for up to 10 guests for that very important meeting or get together. Dedicated sales professional to focus on the details. On-site catering for breakfast with varied menus to compliment your budget. You can choose lunch from our on-site catering menu or from an outside caterer who can also provide dinner options for your gathering. A choice of menus is available for your breaks to keep everyone refreshed. eEvents Booking - Ideal for booking fewer than 25 guest rooms or for booking space for an all-day business meeting. On Site A/V available upon request. ... more   less 
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Also Known As:
Hilton Garden Inn Secaucus / Meadowlands Hotel Secaucus
Hilton Garden Inn Meadowlands
Hilton Secaucus

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