Located right in the thick of things if going to a convention or expo show. Mass transportation, shuttle busses, plenty of restaurants and a few shops if you forgot any essentials.Room was clean, bright, very comfortable. Too bad they feel the need to nickel and dime the traveler for valet parking when there is parking adjacent to hotel. Do not bother asking for a later checkout time, even if it is for only 1/2 hour and you are an elite platinum member- desk staff could care less.
In the lobby The Press Coffee Bra- really the place in the lobby where you get a cup of Starbucks. Well Eliot, behind the counter was working there. I asked for a coffee Grande, he informed me that “You can’t, we only have a tall or venti.” I thought how strange I could not have a grande, the medium size – after all he had coffee so pour a smaller or larger one. I asked why because I was puzzled at this and he was not stating why I had to change my order. He only then told me he ran out of cups. I said just put the medium size in a large cup- Elliott refused. So now I was to either go without, or purchase something in size and price I did not want. Why do I now have to purchase a smaller cup of coffee or a larger one- and waste some because I did not want the larger size- and waste money?
I know this sounds petty, and yes I know this is just coffee, was Eliot just not thinking of the customer first, or is this management technique to push something onto the customer they did not ask for. This was not an unreasonable request.
- Official Description (provided by the hotel):
- Located four miles from Times Square and in the heart of The Plaza at Harmon Meadow, the Holiday Inn(R) Secaucus Meadowlands hotel's staff delivers an unrivaled level of convenience and service. You'll love being within walking distance to the shops and the 28 dining establishments in The Plaza, adjacent to our hotel's location near NYC. The wonders of New York City, Manhattan, Time Square and The Meadowlands Sports Complex are just a short NJ Transit bus ride from the hotel's location. Enjoy PRESS Coffee bar located in the hotel lobby serving all your Starbuck favorites. ... more less
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- Also Known As:
- Holiday Inn Secaucus Meadowlands Hotel Secaucus
- Secaucus Holiday Inn