This is my first time here at The Embassy Suites in Secaucus, NJ. Despite some hick-ups this will most likely not be my last. The staff at the hotel was absolutely wonderful. On Sunday when I arrived my room was ready early and I was allowed to check in. I was checked in with a wonderful smile and a warm welcome from Carmen & David. They had informed me that the water would be shut off due to an emergency repair. They were super friendly about the situation, made a few jokes about it but most importantly made me feel at ease and less stressed about the situation. Realizing that it was not there direct fault (at least i'm assuming) choose for it not ruin my trip. I got up to my room and the sofa bed was broken. I was moved immediately and given a friendly jester of compensation for both inconveniences. The breakfast was great and the cook was extremely friendly. When my family and I came back for the evening after the water was shut off I was greeted again with a warm smile by a new person at the desk. Seemed oddly enough that with an event of no water there was only one person at the desk...In the morning, I saw David again, Again he smile and wished me a pleasant journey home and asked if I needed anything before our long trip home.
Truly a great property with excellent staff & amenities. I will be recommending this hotel to everybody that wants to come to the area. The bus across the street to NYC makes it so convenient its not even funny! :) Great job Embassy Suites. Keep it up!
- Official Description (provided by the hotel):
- Embassy Suites Hotel Secaucus - Meadowlands Hotel is located just 4 miles from New York City with easy transportation access outside the hotel. This Secaucs, NJ all-suite hotel is the perfect location for your business or leisure travel. It is centrally located in the Harmon Meadow Plaza in Secaucus, NJ, with easy access to the Meadowlands, the Izod Center, East Rutherford, NJ, Teterboro Airport and Newark Airport(EWR.Book your room stay online direct with the hotel and get our best rate guranteed. ... more less
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- Also Known As:
- Embassy Suites Meadowlands
- Embassy Suites Secaucus
- Secaucus Embassy Suites