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“Good Location, Poor Value”

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Embassy Suites by Hilton Secaucus - Meadowlands
Ranked #5 of 15 Hotels in Secaucus
Reviewed August 6, 2011

We stayed here one night before catching a cruise out of NYC. It's the typical Embassy Suites - large rooms, weeknight receptions, full breakfast etc, but, even by area standards, we found it to be quite pricey.
We had problems with getting the credit card keys to work. The mattress was far too soft.
It was adequate but not above average.

  • Stayed: July 2011, traveled as a couple
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1  Thank RoswellDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinalfrank, Director of Sales at Embassy Suites by Hilton Secaucus - Meadowlands, responded to this reviewResponded August 9, 2011

Thank you for your comments on your recent stay at our hotel. Your input is greatly appreciated as it is feedback from our valued guests which helps us better ourselves. We hope you will give us the opportunity to serve you again in the future.

Best Regards,

Pinal Frank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,194 - 1,200 of 1,406 reviews

Reviewed August 1, 2011

We're a family of 6,(4 teenagers) and this was a great hotel for our first time to NYC. We stayed in an Executive Suite which had a bedroom with 2 double beds and a large living room area with a pullout couch and room for an inflatable mattress. Plenty of room for everyone with room to spread out and unwind at the end of the day. Great breakfast. Also a NJ Transit bus stop across the street that takes you to the Port Authority Bus Terminal in the heart of Manhattan. Lots of restaraunts neaby and a Walmart if you forgot something. Very safe area. Will definately stay there again if we go back.

Room Tip: For large families (6 or more) ask for an executive suite. They'll sleep up to 8.
See more room tips
  • Stayed: July 2011, traveled with family
    • Value
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1  Thank sparsons19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinalfrank, Director of Sales at Embassy Suites by Hilton Secaucus - Meadowlands, responded to this reviewResponded August 3, 2011

Thank you for your feedback. We are so glad you selected the Embassy Suites Hotel Secaucus-Meadowlands during your recent visit to the New York City area. Your patronage is greatly appreciated.

Best Regards,

Pinal Frank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2011

We've used Embassy Suites before so we knew what to expect. While the suite was nice, not great, the amenities were excellent. The full complementary breakfast to the convenience of the bus stop to Manhattan across the street to the free parking made this a enjoyable and very affordable visit to NYC. We had an 8th-floor room with a great view of the city.

  • Stayed: July 2011, traveled with family
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1  Thank Sadeeqi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinalfrank, Director of Sales at Embassy Suites by Hilton Secaucus - Meadowlands, responded to this reviewResponded August 3, 2011

Thank you for your feedback. We greatly appreciate your comments and your patronage. We hope to see you again in the future.

Best Regards,

Pinal Frank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2011

We stayed here in April (2 adults, 2 young children) and it was 1/3 cost of staying in downtown NYC. Included in the price is breakfast in the morning (go early to beat the rush) and two free drinks from the bar in the evening. The two free drinks offset the cost of paying for wifi ($15 for 24 hrs). After breakfast walk across the road to the bus stop and catch the bus in to the Port Authority Bus Terminal (20 min ride - 2 stops). Sit on the right side of the bus to get a fantastic view of the city. We had a 1 bedroom suite, with a King Bed for mum and dad, daughter (7) on sofa bed in lounge with daughter (2) in crib in same room.

  • Stayed: April 2011, traveled with family
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2  Thank Bambooza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinalfrank, Director of Sales at Embassy Suites by Hilton Secaucus - Meadowlands, responded to this reviewResponded July 22, 2011

Thank you for the comments from your recent stay at our hotel. We are so glad you selected the Embassy Suites Hotel Secaucus - Meadowlands during your recent visit to the New York City area. Your patronage is greatly appreciated.

Best Regards,

Pinal Frank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2011

we were there for 7 days. as with all hotel's there is good and not so good in all. beds...very small. room....nice, and lots of room for a family to move about. towels....they would only leave us 3 each day for a family of 5. everyday we had to call the front desk and ask for more. sofa bed....but no pillow. staff.....most friendly, lady working at the evening reception....very rude even if you only wanted a soda. breakfast....nice if you could get anything before the children played with it. everyday cereal on the counter and floor as well as other food. omelets....great.

  • Stayed: June 2011, traveled with family
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1  Thank jwhite3422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinalfrank, Director of Sales at Embassy Suites by Hilton Secaucus - Meadowlands, responded to this reviewResponded July 20, 2011

Thank you for the comments on your recent stay at our hotel. It is feedback from our valued guests which helps us improve in areas such as those you noted. We hope to have the opportunity to serve you again in the future.

Best Regards,

Pinal Frank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2011

Wonderful, clean and friendly staff at this hotel. My family enjoyed the spacious suite, cook to order breakfast and the convience to NYC. The front staff was super friendly and even purchased a birthday cake for my youngest son. A few tips, take the NJ commutor bus which is directly across the street from the hotel. It was easy to get to NYC and cheap. Take advantage of the manager drink specials. Another great tip is the NYC doubledecker bus stop at the hotel at 8am. It was a great way to see the city. My family really enjoyed the stay and will be back again.

  • Stayed: July 2011, traveled with family
    • Value
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1  Thank dquinn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinalfrank, Director of Sales at Embassy Suites by Hilton Secaucus - Meadowlands, responded to this reviewResponded July 20, 2011

Thank you for your feedback from your recent stay at our hotel. We are so happy you were able to experience all that we have to offer and look forward to welcoming you back again.

Best Regards,

Pinal Frank

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2011

Nice hotel. We had a corner king with a view, on a high floor. Quiet. We could not see all of Manhattan, but we had a good view of the Empire State Building. The furnishings were adequate but in need of updating. Extremely convenient for going into NYC. Bus stop is right across the street, and gets you to the Port Authority bus terminal located at 8th Ave and 42nd St in about 15 mins. $7.90 round trip. From there it is a short walk to Times Square.
We boarded the ferry to the Statue of Liberty and Ellis Island on the New Jersey side. The harbor is a 15-20 min drive from the hotel. Less crowded than boarding on the NYC side.

The only disappointment about the hotel was housekeeping. We had a bag full of snacks, Clorox wipes, wet wipes. When we returned from our 2nd day of sightseeing, the bag was gone. We concluded that housekeeping must have thrown it away. It wasn't the best Embassy Suites experience we had, but it was ok.

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
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3  Thank IllinoisLglegl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pinalfrank, Director of Sales at Embassy Suites by Hilton Secaucus - Meadowlands, responded to this reviewResponded June 27, 2011

Thank you for your comments. Please accept my sincerest apologies for the mishap during your stay. Your input is greatly appreciated as it is feedback from our guests which helps us better ourselves. We hope you will give us the opportunity to serve you again in the future.

Best Regards,

Pinal Frank

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Secaucus - Meadowlands

Address: 455 Plaza Dr, Secaucus, NJ 07094-3631
Phone Number:
Location: United States > New Jersey > Secaucus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Secaucus
Price Range: $141 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Secaucus - Meadowlands 3.5*
Number of rooms: 261
Official Description (provided by the hotel):
Embassy Suites Hotel Secaucus - Meadowlands Hotel is located just 4 miles from New York City with easy transportation access outside the hotel. This Secaucs, NJ all-suite hotel is the perfect location for your business or leisure travel. It is centrally located in the Harmon Meadow Plaza in Secaucus, NJ, with easy access to the Meadowlands, the Izod Center, East Rutherford, NJ, Teterboro Airport and Newark Airport(EWR.Book your room stay online direct with the hotel and get our best rate guranteed. ... more   less 
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Also Known As:
Embassy Suites Meadowlands
Embassy Suites Secaucus
Secaucus Embassy Suites

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