I've been buying coffee and all their food products for almost a year now. The service has always been great, especially with Nicole, and the prices are cheaper than anywhere else. However, they just shortened their hours, which is really inconvenient. As a result Nicole isn't there anymore, nor can I buy coffee or a snack at my usual 3 or 4 PM coffee break. So, I do hope this is just a temporary move, and they go back to the way it was before.