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“Take out!!”
Review of Capriccio Ristorante - CLOSED

Capriccio Ristorante
Price range: $7 - $29
Cuisines: Italian
Dining options: Dinner, Reservations
Restaurant details
Dining options: Dinner, Reservations
Reviewed August 21, 2013 via mobile

My husband and I ordered dinner...take out...on vacation...not cooking!! We are 4 blocks away... They said 15 minutes... My husband waited a half hour... Came home and there were NO dinners just the appetizers!Soooo he goes back....Really ...The Blonde hostess has a attitude!
The food was paid for honey worst customer service!! Not going back!
EVER!!

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Thank AmieJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (21)
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11 - 15 of 21 reviews

Reviewed August 17, 2013

Booked a table for 10, warned them we'd have kids so asked for service to be fast. their response was to be 30 mins late in getting us to our table and then serving all the smaller tables nearby first so they could turn over these tables fast to get more covers in. When questioned they produced a piece of paper saying they cooked everything to order -- not sure how this explained other tables getting starters and main courses before we even received our complimentary salads (we only ordered main courses to try and get the kids to bed as fast as possible). Food was also underwhelming. the Pasta Fagioli soup was the only redeeming feature -- of the four main course pasta dishes ordered, three were barely edible and the other one undercooked. Chicken and veal dishes were better but definitely not worth the wait and definitely not worthy of the hype. Shame as we'd been looking too a fun birthday celebration -- in the end, had to ask for the cake and take it back to the hotel as the kids couldn't stay up to wait for the service (over an hour after waiting for half an hour for the table)

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Thank familyofnw3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013 via mobile

Fresh new place in South Seaside Park, long overdue! All but puts Ebby's South out of business. The baked clams are delicious as is the pasta e fajoli & the Caesar salad as well. For an entree try the grilled shrimp with white beans, excellent!!! Or the Shrimp with rosotto! Does not disappoint. Dine outside if the weather permits. A 10 and a BYOB!!

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Thank Sirena1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

I had my daughter's bridal shower at Capriccio's Restauramt on Saturday. The food was absolutley delicious and the service was wonderful. Chef Ken truly did an outstanding job of pulling it altogehter. I can't thank Chef Ken and Bella enough for all they did for my family. A great time was had by all!

Claire N.

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Thank Claire N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2013

Sat Eve. 8:00 reservation was fulfilled at 9:15pm, others were waiting for a 7:00 reservation at 8:45...people were giving up their "reservations", too long a wait. Each time we checked...we were kept on the hook by being told "just a few minutes". As we were seated, this began the repetition of apologies'So sorry, thank you for waiting"- we jokingly counted 10 times, only to be repeated for the 2 of the 4 meals ordered (1 one of the specials) they were out of, asked 4 times for glasses for our wine, 2 times for butter for bread...we joked to ourselves....we need to ask for something 15 mins before we needed it.
Mismanagement of "reservations" vs walk-ins: Waiting 1+ hour for a reservation...unacceptable. Let us know up front at 8:00 that you have 7:00 reservations unfulfilled.
Service: Seemed rushed and unable to serve table dinner. Glasses, butter and ice for glasses appeared to be difficult. When waitress disappeared after 1 of our party needed to check menu to choose another item because they were out of the "special", she didnt appear again for 10+ mins.
Food: was good...but not worth the wait.
We did agree on 1 thing, we were not in a rush to eat that night, and Capriccio was not too interested in getting us served. The check however, did not need to be requested more than once.

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Thank Jonathan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken D, Owner at Capriccio Ristorante, responded to this reviewResponded August 11, 2013

Yes Yes Yes... This time of year is very hard with the college Kids going back and staff is tough. But with saying that This night was very crazy, I think that everyone in the world want to dine with us and it was very over whelming for all including the customer. I'm sorry for the rushed service that is not the style of dinning I offer and this night shouldn't have been any different. I believe your meal should have been outstanding even thou it took some time, remember we cook to order ...not scoop and serve like others, please join us again and you will see.

Thanks Chef Ken

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