My family and I have been staying at the Sea Garden since 2007. Upon checkout last July, we reserved our rooms for this year. I stood right there and watched as they penciled in our reservations, and we even got to pick out what rooms we wanted...because there were no bookings yet for the upcoming year. In February 2009, I sent full payment for my room, and I even received my confirmation through the mail, as requested.
On July 18...I received a phone message saying that they had double booked my room, and that they were overnight mailing my refund. My reservations were for August 7-14!!! Talk about a short notice!!! I tried to call them numerous times over the next couple of days, and only received an answering machine. They never returned my calls either. I called the seaside heights tourism number, and they said that they had been receiving alot of calls about the same problem, and that they had no idea what was going on over there. They said that the Sea Garden would not return their calls either!
This is no way to run a business!!! Luckily, I did receive my refund FINALLY (not overnight, as they stated)...and I even found a hotel for the same week...not even a block from the Sea Garden!!! So, you better believe that I will be making an appearance over there to see what is really going on, and why we all got the boot!!!
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- Also Known As:
- Sea Garden Hotel Seaside Heights
- Hotel Sea Garden