We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Disappointed”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Saddle Brook Marriott
Ranked #1 of 3 Hotels in Saddle Brook
Castle Pines, Colorado
Level 6 Contributor
199 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Very Disappointed”
Reviewed July 4, 2013

We have stayed here annually since 2008 (reserving at least 2 rooms) when we return to the area with the extended family to visit cemeteries, friends, etc. We make our reservations well in advance and this year had the "advantage" of gold status. Without a doubt, these were two of the worst possible rooms they could have given us. I will say the staff were very friendly but the maid service left a lot to be desired. I think we'll look elsewhere next time.

Room Tip: I couldn't do it for myself so I have no ability to give anyone else a tip; I'd probably mes...
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Walt and Gwynne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

373 reviews from our community

Traveler rating
    139
    113
    64
    31
    26
See reviews for
69
54
16
170
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Tampa, Florida
Level 6 Contributor
137 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed June 2, 2013

I must admit to having enough good experiences at Marriott properties to look there first when traveling to a new area and this one didn't disappoint. I always look for good running routes and when I asked at the front desk there was no hesitation - they knew right where to send me and even walked me out the front door to point out turns. I ended up going to a local park that was perfect, but which I wouldn't have known about otherwise.

And after a long day of travel I just wanted to get a quick meal without more driving. Got a great Cobb salad on site. Definitely recommend this property.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Leopoldo, RS
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 22, 2013

I stayed in this hotel between 28/08/2011-29/08/2011, just two days and my watch was stolen in my bedroom. It was a "2011 Suunto Core Sahara Yellow Computer Watch" that I bought in Amazon. I talked with the managed but he didn`t give attention to me and that he couldn`t do anything. I`m 100% sure that the watch was stolen in the bedroom because in the night of 28/08 I opened the package of the watch and I put it in my backpack. I spent the day in Central Park in New York and when I returned to the hotel, this watch wasn`t there.
Be careful with this hotel....

  • Stayed June 2012, traveled on business
    • Service
Helpful?
3 Thank Mateus P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Key Largo, FL
Level 4 Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 19, 2013

In the six years since I retired and moved away from New Jersey, we return every three months to visit family, and we stay at the Marriott Saddle Brook. That makes about 24 stays. Why do we automatically choose the Marriott? Because it fits all our needs. It is nicely located for us. The rooms are nice. The value is good. The staff is very accommodating. They always find us a quiet room, even when there are noisy wedding parties.

Pedro is the charming, caring, chief engineer. He immediately sees to every request. He is very special, and he has the BEST SWIMMING POOL. It is the warmest, and the chlorine level is never excessive. He also maintains the gym. We love him.

And, we adore Abu, the consummate bellman. He is our go-to guy ... for everything. He will get you anything you want, any time, and in no time, and always with a smile. He is very special.

We hope you enjoy the Saddle Brook Marriott as much as we have.

Room Tip: Just tell them what you want, and they will do whatever they can for you.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MSD-1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, Pennsylvania
Level 4 Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 17, 2013

Recently stayed at this hotel on a business trip. The staff were courteous and helpful. The room was clean and roomy. Most important, the bed was most comfortable and provided a great night sleep.

Be sure to stay for breakfast at the hotel restaurant. It was made to order - perfect!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TimeToFly123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Springs, California
Level 6 Contributor
129 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 11, 2013

On a business trip, stayed at this Marriott. The front staff is terrific, they made me feel like their best customer. The room was clean, the bathroom was small, but it was comfortable. I was on the Concierge Lounge and it was terrific. The two waiters were so attentive and provided great service. The food in the lounge was a good selection for both dinner and breakfast. We ate dinner in the hotel restaurant. I had a chicken gran mere and it was delicious. The service at the restaurant was terrific, even the manager came by to check on our food and service. I look forward to staying at this Marriott again.

Room Tip: Go for it and get a Concierge level room. You will love the lounge.
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FirstClass2C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 7, 2013 via mobile

This hotel is a little pricey but worth every penny. The rooms are luxurious and the indoor pool is out of this world. The staff are accommodating and all are pleasant Early check in never a problem. A real winner.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mmmapeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Saddle Brook
0.1 mi away
Crowne Plaza - Saddle Brook
Crowne Plaza - Saddle Brook
#2 of 3 in Saddle Brook
60 reviews
1.6 mi away
Hyatt Place Fair Lawn Paramus
2.6 mi away
Comfort Inn & Suites Paramus
Show Prices
Show Prices
Show Prices
2.1 mi away
Holiday Inn Express Paramus
4.2 mi away
Fairfield Inn & Suites by Mariott Paramus
5.5 mi away
Teaneck Marriott at Glenpointe
Show Prices
Show Prices
Show Prices

Been to Saddle Brook Marriott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Saddle Brook Marriott

Property: Saddle Brook Marriott
Address: 138 New Pehle Avenue, Saddle Brook, NJ 07663
Phone Number:
Location: United States > New Jersey > Saddle Brook
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Saddle Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Saddle Brook Marriott 3.5*
Number of rooms: 245
Official Description (provided by the hotel):
Saddle Brook Marriott offers a convenient location just minutes from Elmwood Park, Hackensack and other cities in Bergen County, in New Jersey. Our Saddle Brook hotel's proximity to Paramus and Paterson is ideal for business and leisure travel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia, Priceline, Orbitz, TripOnline SA, Hotwire, Travelocity, Cheap Tickets and Cancelon so you can book your Saddle Brook Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Saddle Brook Hotel Saddle Brook

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing