It's obvious this Hotel is posting all of their own positive reviews. When we were supposed to stay there the hotel is filthy as soon as you walked.
We ended up not staying because they booked us in the wrong room (A single bed SMOKING room), when I booked two queens , non smoking.
I have two little kids, and the woman said she was booked and could not do anything about it... So my options were to put my kids in a smoking room, and have them sleep on a floor, or leave.
The Woman working on the date we went was rude and didn't know how to work the computer. I asked her to print my conformation, and she said her printer was broken.
As I waited for her to figure stuff out, another couple came in WITH CONFIRMATION, and she had no record of them in the system.
The people were rude
the lobby was Dirty and filthy
the staff was incompetent
I wish I could leave them a Zero rating. Giving them one star is actually too gracious.
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
- Reservation Options:
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- Also Known As:
- Extended Stay America Meadowlands - Rutherford Hotel Rutherford
- Extended Stay America Rutherford
- Extended Stay Rutherford
- Rutherford Extended Stay
- Extended Stay America - Meadowlands - Rutherford NJ, North America