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“Snellplaster”

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Hilton Garden Inn Rockaway
Ranked #1 of 2 Hotels in Rockaway
Certificate of Excellence
Reviewed May 21, 2014

location of hotel was in a prime area near a mall and others stores to shop. Hilton Garden lived up to there reputation for having a very good quality hotel for the asking amount! The Keurig coffee maker in the room is a perfect touch for me. I strongly recommend a stay @ this Hilton Garden Inn.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
2  Thank Raymond S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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390 - 396 of 560 reviews

Reviewed May 14, 2014

staff was very friendly and eager to help in any way, after we had checked out our flight was cancelled, when we called to get rooms we asked if we could have our original rooms since we were familiar with them and the staff managed to get those rooms.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Kathleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2014

It's so convenient to everything you might need, the service is warm and friendly, it's super clean and has a modern flair, the food is great too! My only wish would be that they kept the pool/hot tub open later so it could be enjoyed after a long, busy day that runs into the later evening hours. If you're in the area and need a place to stay, look no further!

  • Stayed: May 2014
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Thank Tracy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2014

I have stayed at a few Hiltons and this is my favorite thus far! beautiful lobby, comfortable beds! the service was wonderful and overall there was a gentleman by the name of Moe, he was our server in the dining room, and he was outstanding!!

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Laura O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2014

It's pretty much what you'd expect from this chain....Basic room, clean, good bed, inexpensive. Close to freeways and located in a big shopping mall - so shopping is very convenient and there's lots of nearby parking.
Unfortunately, there are also many inconvenient features. Biggest problem is lack of an in-room safe. The dining and bar are quite limited and open for short times. So if you miss the brief dining-drinking period in a late arrival, the nearby options are 'Buffalo Wild Wings' and 'Red Robin'.
There is a Keurig coffee maker in the room (nice) bur only 2 pods and paper coffee cups which make the coffee taste awful. The tap water (bottled available for extra cost) takes awful too, but maybe that's partly due to the cups too.

Room Tip: Our room was near the extremely noisy elevator. Beware!
See more room tips
  • Stayed: April 2014, traveled with friends
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Thank susanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2014

Overall I would rate this hotel 4 out 5 stars in comparison with budget friendly hotels of its type. I was only there for an overnight stay, so I cannot completely rate, however, it was clean, the staff was competent and friendly and it appeared to have all amenities (i.e. gym, pool, restaurant, bar, etc.). The particular location I stayed at wasn't exactly a resort town, I was there on business, so tough to rate in terms of a vacation type stay, but I would assume based on my stay that a Hilton Garden Inn would do well in a shore or other resort town.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Marc G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2014

This review might have even been five stars but for one screw-up the desk staff made when I checked in…a screw-up that had a negative impact on my sleep!

When I stay at one nighters, I really want just some basic things:

1) Plenty of free parking. They had that.
2) Quick check-in. They had that.
3) Decent food options. Their restaurant was adequate.
4) A nice, clean room. Mine was a two-room "suite" and it was very good.
5) Quiet!!! It was quiet.
6) A good bathroom sit-up. They had that.
7) A good night's sleep. Ooops. not what it could have been…

My bed was so worn out (I thought) that all night I felt like I was rolling into the hollowed out hole that was the worn out right side of the bed. It was difficult to find a comfortable sleeping position. When I checked out, I mentioned that someone ought to check out that mattress and replace it. "Oh", the desk clerk replied. "Those are adjustable air beds and all you needed to do was pump more air into the low side."…Duh. I asked how I was to have known they were air adjustable beds and he said, "The clerk at check-in is supposed to explain that to each guest." Well... guess what buddy…YOU were the clerk who checked me in and you were silent about the air beds.

Sooo. A possible rare five-star rating from me was downgraded just because an employee failed to fully do his job. Too bad. Nice place, otherwise.

  • Stayed: April 2014, traveled on business
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1  Thank Craig A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Rockaway

Address: 375 Mount Hope Ave, Rockaway, NJ 07866-1645
Phone Number:
Location: United States > New Jersey > Morris County > Rockaway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Rockaway
Price Range: $107 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rockaway 3*
Number of rooms: 162
Official Description (provided by the hotel):
The Hilton Garden Inn Rockaway is conveniently located just minutes from Parsippany, Dover, Morristown and only 35 miles from New York City in Rockaway, New Jersey. Visit our hotel and enjoy a meal at the Great American Grill®, complimentary Wi-Fi, & 4,000 sq. ft. of flexible meeting and banquet space. Whatever the reason for your visit, relax and keep in shape at our fitness center & indoor heated pool. Explore many Rockaway area attractions just steps from our centrally located hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Rockaway Hotel Rockaway
Hilton Rockaway

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