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“Great Work Trip”

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Hilton Garden Inn Rockaway
Ranked #1 of 2 Hotels in Rockaway
Certificate of Excellence
Huntsville, Alabama
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Work Trip”
Reviewed April 25, 2014

Everything went flawlessly. It has been nicely remodeled in the lobby and restaurant area since my last stay. Everything great in the room. I love the adjustable firmness on the beds. They even let me stop back in later in the day after I had checked out and print my boarding pass when I realized I had forgotten. That was quite awesome as the TSA line at Newark took well over an hour. I'm sure they helped me make my flight. The breakfast was good as well.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jillieq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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525 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 24, 2014

Every member of the staff was courteous and seemed to genuinely enjoy making the guests have a pleasant experience. We were welcomed as Hilton Gold members and given a small bag with our complimentary bottles of water, and little treats such as chocolate-covered raisins and mints. We stayed in a Jacuzzi suite and were very pleased with the accommodations. The only small disappointment we had was that the excellent fresh-brewed coffee that HGI usually has available all day in the lobby was removed after breakfast, but we made do with the Keurig machine that was in our room. We enjoyed room service during our stay, and found the food to be very good. Overall, the HGI Rockaway gets top marks, and we look forward to staying again in the future.

Not to go off-topic, but I was a little appalled by the necessity of Richard G of specifying the "Caucasian desk personnel speaking American English." All of the HGI staff who I interacted with (who happened to be of varying ethnicities) spoke and communicated very well. It was a bit of a shocking irony to me that on the most recent Mad Men episode which takes place during 1969, that one of the partners of the firm, Burt Cooper, made a blatant statement to move one of the secretaries from being in the front desk area simply because she was black, and "could be seen from the elevator." It just is appalling to me that here in 2014, a poster would make a comment about "Caucasian front desk personnel" as being a perceived advantage for the hotel brand.....sorry, it just was too ironic in making me think of the Mad Men episode referring to a state of affairs in 1969. Unfortunately, the HGI cannot control having "Bert Cooper" stay as a guest in 2014.

  • Stayed April 2014, traveled as a couple
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Helpful?
1 Thank NewYorkGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajax, Canada
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 23, 2014

Enjoyed the pool and hot tub , great stay. Got there late at night, quick check in. The rooms were very nice and clean. Great beds with adjustable firmness. We had a large group, all agreed that they could have stayed longer. Next to a few restaurants, mall and stores incase you want to shop. Very convenient location for an overnight pitstop on a long trip.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank RJag1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruckersville, VA, United States
1 review
Reviewed April 21, 2014

Excellently located within a shopping mall and easy to find just off major highway. Lobby is lovely. Caucasian desk personnel speak American English and were well trained. Room was serviced and cleaned promptly. Ample free parking.

  • Stayed April 2014, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New City, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed April 17, 2014

Our recent overnight stay was great to way to kick up our romance. From a up-class lobby to a comfy bed, we made the most of our stay! Love taking my lovely wife away for a fun romantic weekend adventure.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
Reviewed April 8, 2014

Staff was very accommodating. Rooms for the conferences were very comfortable. Food was great ! Hotel rooms were super clean! We would definitely stay here again. Pool was lovely as was the restaurant and bar area. Location in the middle of a popular indoor mall was a big plus !

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 75kathleenw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strasbourg, France
1 review
Reviewed April 7, 2014

Really good location, nice area, nice hotel. They are making the right effort to make you feel good. Breakfast is ok, sports facilities are limited but ok....... Really a good hotel if you have some business to do in the area of Morristown

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alexis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Rockaway

Property: Hilton Garden Inn Rockaway
Address: 375 Mount Hope Ave, Rockaway, NJ 07866-1645
Phone Number:
Location: United States > New Jersey > Morris County > Rockaway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Rockaway
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rockaway 3*
Number of rooms: 162
Official Description (provided by the hotel):
The Hilton Garden Inn Rockaway is conveniently located just minutes from Parsippany, Dover, Morristown and only 35 miles from New York City in Rockaway, New Jersey. Visit our hotel and enjoy a meal at the Great American Grill®, complimentary Wi-Fi, & 4,000 sq. ft. of flexible meeting and banquet space. Whatever the reason for your visit, relax and keep in shape at our fitness center & indoor heated pool. Explore many Rockaway area attractions just steps from our centrally located hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Rockaway Hotel Rockaway
Hilton Rockaway

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