The first time we stayed at this days inn we slept in a room with a queen sized bed the room was very congested there were to many things squeezed in a very small space this is not what we had seen on their website, so the second night we upgraded to a room with a king sized bed which was much better so we returned a month later for a two day stay , the day of check out the manager called us ten minutes to 11:00 am rudely reminding us it was time to leave . We had overslept and asked if we could have a late checkout he said that we had to pay $40 ,that was ok with us , but when we called the front desk again and found that the manager had hiked the price up to $60 that was to much for a few hours and we told him we would be out by 12:00pm .He called us yet again a few minutes later and rudely told us if we would not get out of the room they would charge our credit card $30 dollars now this was our second time staying there and certainly was the last time ,the customer service for a business that is supposed to be hospitable is very low class the employees don't smile or acknowledge their customers,and when they do speak they are rude .What a shame they need to visit Las Vegas for a vacation and see how it's done and maybe take a class or two about customer service.
- Official Description (provided by the hotel):
- 7 miles from New York city, Manhattan. 4 miles from MetLife Stadium, Super bowl 2014. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Ridgefield Hotel Ridgefield
- Ridgefield Days Inn