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“Warning...don't stay at this hotel !”

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Days Inn Ridgefield NJ
Ranked #1 of 1 Hotels in Ridgefield
Plainfield, Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Warning...don't stay at this hotel !”
Reviewed December 2, 2013

Walked in saw the room and was not happy. There was graffiti carved in the wall and when I went to check the bathroom I found my shoes were sticking to the floor and There was feces on the seat of the toilet! The small room had dirty carpet and the beds had mattresses that were sunken in the middle. I also had another family with me and had a room for them also. Saw there room and that was horrible too. Went to the desk to ask for my money back. I was told I would have to talk to the manager in the morning. So we left and checked into the HOLIDAY INN EXPRESS . What a good experience ! Not much more for this hotel and they serve FREE BREAKFAST which included hot and cold food and lots of it. The staff was so friendly and very helpful !
Needless to say the manager of the Days Inn was not sympathetic at all and would not refund me.
Please don't stay at the DAYS
INN in Ridgefield , NJ

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dbull1114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnRidgefield, General Manager at Days Inn Ridgefield NJ, responded to this review, December 3, 2013
Hello Dbull1114,

Thank you for taking your time to write a review about our hotel. We apologize for any inconvenience that you had during your stay.

We have already placed the new mattress for that particular room. Also, our housekeeping staff has completely removed the older mattress for that particular room and for our other rooms too. It is not in the nature of the hotel manager to allow such circumstances to take place since it never occurs. But, many times things like this go unnoticed but thanks to your review we are able to find the solution to the problem.

We do apologize for an unclean guest rooms and guest restroom since it is not in our policy to leave our guest rooms to be unclean and unfinished. We always assure our guest rooms and guest restroom to be inspected before it’s given to our valuable guest. But unfortunately it may be possible that our housekeepers have missed a few aspects but it is not in their routine to do so. Please, I apologize very much for the spiteful quality since we are doing our best to improve every part of the hotel as possible.

We hope to see you again at our hotel soon. We appreciate your comments. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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269 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
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English first
Livonia, Michigan
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 6, 2013

The hotel was your average Days Inn, nothing fancy at all. I would only reccomend this hotel to sleep at. The rooms were very small and outdated, and we were on the back side so we had to walk all the way around the building to get to the loby. There is not much around for entertainment, unless you are planning on going into New York. We did like that the hotel was only a few miles to the Park and Ride into New York and was a reasonable price, we paid $15 for parking and 2 tickets there and back.

Room Tip: Stay in the front of the hotel, there is a Golf Range behind the hotel and thats all we heard at nig...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PinkDiamond2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnRidgefield, General Manager at Days Inn Ridgefield NJ, responded to this review, November 7, 2013
Hello PinkDiamond2011,

I want to thank you for taking your time to write this review for us since it helps us understand the guests better. On the other hand I want to apologize for the inconvenience you had during the stay.

We have taken your comments very seriously, as a manager I will definitely discuss with our management for improvement for outdated room.

Please excuse us this time as we are doing our greatest everyday to provide the best for our guests. We will definitely improve our mistakes and make sure they are not repeated in the future any more. We hope to see you again at our hotel soon. We appreciate your comments. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Ridgefield NJ

Property: Days Inn Ridgefield NJ
Address: 1085 US Highway 46, Ridgefield, NJ 07657-1015
Phone Number:
Location: United States > New Jersey > Ridgefield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ridgefield
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Days Inn Ridgefield NJ 2*
Number of rooms: 62
Official Description (provided by the hotel):
7 miles from New York city, Manhattan. 4 miles from MetLife Stadium, Super bowl 2014. ... more   less 
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Also Known As:
Days Inn Ridgefield Hotel Ridgefield
Ridgefield Days Inn

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