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“Outstanding for a long business stay”

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Courtyard Lincroft Red Bank
Ranked #1 of 4 Hotels in Red Bank
Certificate of Excellence
Reviewed January 28, 2013

The staff is warm and friendly, management very responsive, cleaning staff are on the ball. I commend Rene, Nicole, Saudia, Carlos, Heather, Jessica and the rest. Nicole does an exemplary job at the front desk. Rene was a very responsive manager whenerver I had a question or concern. I travel for the government in a Disaster Response Position and have seen the highs and lows of hotel/motel experiences. The folks at Red Bank made a long-hours, high-pressure situation into a relaxing welcoming one evryday when I returned to my room. Kudo's to all.

  • Stayed: December 2012, traveled on business
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Thank Jim_C_Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiernan N, General Manager at Courtyard Lincroft Red Bank, responded to this reviewResponded January 31, 2013

Dear Jim_C_Florida,

Thank you for taking the time to recognize your stay at our Hotel. I am very pleased that you found us as a great place to stay. It certainly sounds like you enjoyed the staff and amenities our Hotel has to offer. Your kinds words do mean a lot to us.

We would also like to take a moment to say "Thank You" to you and your co-workers for coming into the area and working long and hard hours away from your homes, families and friends to come and assist the affected Sandy Victims and help us to re-start building the Jersey Shore. Your work is truly appreciated.

Thank You Again.

Yours in Hospitality,
Kiernan Newman
General Manager

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255 - 261 of 327 reviews

Reviewed January 10, 2013

This your standard Courtyard with the most recent additions to the chain and an excellent staff. Rooms are clean, beds and pillows are comfortable. Good size Hi-Def flatscreen and a strong shower. Also the iron in the room worked so well I wanted to steal it. This is key when you have to iron shirts for business meetings or you run a laundry service out of your hotel room. It's two miles from downtown Red Bank which has some great bars and restaurants. Work out room is small but at Courtyards they typically are. I would definitely stay here again.

  • Stayed: January 2013, traveled on business
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Thank ricknieto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiernan N, General Manager at Courtyard Lincroft Red Bank, responded to this reviewResponded January 31, 2013

Dear ricknieto,

Thank you for taking the time to write a review for the Courtyard by Marriott Lincroft / Red Bank. We appreciate your comments and your continues patronage. We look forward to having you stay at our hotel the next time you are in the Red Bank NJ area.

Thank You again for your business and your comments.

Warm Regards,
Kiernan Newman
General Manager

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Reviewed December 15, 2012

The location of the Courtyard, in relation to my work, is it's biggest draw. However, all of the staff, from the front desk to the grounds, have been exceptional. The Bistro Bar in the lobby is great when you've had a long hard day and just want to grab some good food conveniently. You can either eat there - plenty of seating, or take it to your room.

  • Stayed: December 2012, traveled on business
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Thank Tildy9423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiernan N, General Manager at Courtyard Lincroft Red Bank, responded to this reviewResponded January 31, 2013

Dear Tildy9423,

Thank you for choosing the Courtyard by Marriott Lincroft/ Red Bank for you stay and taking the time to recognize our Hotel. It certainly sounds like you enjoy the amenities and staff that are offered at our hotel. I am excited to tell you that we are currently under a rooms renovation and will be complete at the end of March. We look forward to having you stay at the hotel again in one of our brand new rooms.

Thank You Again for providing your feedback.

Warm Regards,
Kiernan Newman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2012

Stayed here 2 nights in Nov. for a wedding. $212 for Fri & Sat. King size bed room with a pullout sofa bed.

PROS:
Clean comfortable bedding
2 landline telephones
HiDef flat screen television
Paul Mitchell toiletries in bathroom
Clean great working easy to use shower
Starbucks in lobby
Clean indoor pool
Staff was great, helpful, pleasant and friendly
Hotel manager was wonderful and friendly, made us feel at home
Small cold fridge in room
Internet access in lobby
Had a privately paid for breakfast buffet in one of their conference rooms, food was limited but very good.

CONS:
Bathroom smelled horrible when we entered room
Door stop in bathroom was falling off the wall
Couldn't open the sliding glass doors out to courtyard patio
Entered room to find M&Ms on floor and large shopping bag left on the floor
Maid kept knocking on the door despite do not disturb sign
Pull out sofa bed linens were in a bag in the drawer and zipper was broken off, had to have someone come up and open it for us.
Bathroom sink is outside the actual bathroom, no privacy
No vent in bathroom
Door out to the parking lot was broken and kept locking everyone out of the hotel
Some issues with access cards not working on doors
Was told Starbucks was 24 hrs, it wasn't
No breakfast buffet, had to buy it from the bistro/restaurant-expensive
Absolutely no cellphone signal in room, had to go out to the parking lot to make a call
Room was small and cramped (if you want space get a 2 full size bed room)

All in all this wasn't worth the price we paid, especially for Nov. I can't imagine what it costs in the peak season, I'd stay here again maybe for just 2 nights but no more. Housekeeping needs a refresher. Had good points & bad points but still much better than a motel.

Room Tip: If you want space in your room get a 2 full size bed room, even if there's just 2 of you. A kin...
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  • Stayed: November 2012, traveled with family
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Thank AngieLynn74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiernan N, General Manager at Courtyard Lincroft Red Bank, responded to this reviewResponded December 6, 2012

AngieLynn74,

Thank you for such a candid review. I would like to take this opportunity to apologize for the short falls you experienced during your stay with us; this is certainly not the caliber of service we strive to achieve. I have shared your concerns with the management team and staff of the hotel so that we can address these concerns and prevent them from being repeated.

If I can be of further assistance, please reach out to me directly at Kiernan.newman@marriott.com. I am more than happy to further discuss your recent stay.

Yours in Hospitality,
Kiernan Newman
General Manager

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Reviewed November 12, 2012

Great customer service; juggled everything to make people feel comfortable at some horrific time s. Kudos to them for their kindness and work ethic.

Very nice sitting area in main lobby very comfortable; breakfast surprisingly nice (great chocolate chip pancakes and egg sandwiches) and pool nice and clean

  • Stayed: November 2012, traveled with family
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Thank Darren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiernan N, General Manager at Courtyard Lincroft Red Bank, responded to this reviewResponded December 6, 2012

Thank you for such kind words. It is great to know that we made you and your family as comfortable as possible during such a trying time. We hope you and your family are well and are recovering from Sandy as best as you can. We look hope you will come and see us again.

Warm Regards,
Kiernan Newman
General Manager

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Reviewed November 8, 2012

I stay at this hotel several times a year when on business in the area. They have recently added a bar and restaurant, which is very convenient and the service is very good. The same staff at the front desk have been there for years and I'm always remembered and welcomed when I arrive. It's a comfortable and well appointed hotel and it always feels a bit like "home away from home."

  • Stayed: October 2012, traveled on business
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Thank DGPLLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiernan N, General Manager at Courtyard Lincroft Red Bank, responded to this reviewResponded December 6, 2012

Dear DGPLLC,

Thank you for continually choosing to stay at the Lincroft / Red Bank Courtyard by Marriott when you are traveling into the area. Its great to know that you enjoy the bar and restaurant area and that the staff always makes you feel welcome. We look forward to continuing to be your “home away from home”


Yours in Hospitality,
Kiernan Newman
General Manager

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Reviewed October 5, 2012 via mobile

Older courtyard property.....maybe 20yrs or so...redone new lobby w/bar and restaurant, nice looking. Rooms have been updated and are clean and well kept. Close to main st red back, roughly 5 minutes. Well kept grounds and nice staff. Quiet rooms with balconies and the newer courtyard style. Only negatives I found were the fact its still an old stucture so lighting and feel is needing more then just an update, it needs a transformation but in the meantime, very solid well run red bank marriott that's worthy of a stay when in town.

  • Stayed: October 2012
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1  Thank mrem99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiernan N, General Manager at Courtyard Lincroft Red Bank, responded to this reviewResponded December 6, 2012

Matthew G,

Thank you for choosing the Courtyard Lincroft / Red Bank during your recent visit into the area. We are glad that you found the staff friendly and the building and grounds well maintained. You are correct in our hotels age, we are a little over 20 years old, but we continually try and maintain and improve our building. We are excited that we will be undergoing a room renovation starting in January of 2013 which will update our guest rooms, lighting, stairwells and corridors. We look forward to you being able to experience our new guest rooms when you travel into the area in 2013.

Thank you for your business and we look forward to seeing you again soon.

Warm Regards,
Kiernan Newman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Lincroft Red Bank

Address: 245 Half Mile Rd, Red Bank, NJ 07701-6747
Phone Number:
Location: United States > New Jersey > Red Bank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Red Bank
Price Range: $146 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lincroft Red Bank 3*
Number of rooms: 146
Official Description (provided by the hotel):
Welcome to the Courtyard Lincroft Hotel in Red Bank, New Jersey. Our Red Bank, NJ hotel is located off the Garden State Parkway in beautiful Monmouth County. Each of our spacious Red Bank hotel guest rooms near Middletown, NJ feature luxury bedding, thicker mattresses, and spacious work spaces. Guests enjoy our lobby with inviting, flexible spaces to work or relax, complimentary Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard™. At our on-site restaurant, The Bistro - Eat. Drink. Connect.™, guests can indulge in healthy offerings in the morning and evening dinner service with cocktails. Just minutes to attractions on the scenic Jersey Shore include Six Flags Great Adventure, PNC Bank Arts Center and Count Basie Theatre. Business travelers will appreciate our location near businesses like AT&T, Vonage, and Ansell. Your stay at our Courtyard hotel near Middletown, NJ is sure to be more comfortable, more productive and more enjoyable than ever before! ... more   less 
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Also Known As:
Courtyard By Marriott Lincroft Red Bank Hotel Red Bank
Courtyard Red Bank
Red Bank Marriott
Red Bank Courtyard

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